
Team Member
4 days ago
**Reporting to: Cafe Manager**
**KRA**:
**Knowledge, Skills & Abilities**:
- Excellent communication skills
- Ability to work in a Team
- Sales orientation
- Excellent customer handling skills
**Exposure**:
**Duties & Responsibilities**:
**Operation**:
Ø Ensure guest comfort
Ø Order Taking & billing
Ø Handle the customer complaints
Ø Customer Service/ Follow ups
Ø Service Recovery
Ø Inventory management
Ø Maintain SOP checklist
Ø Asset & Equipment maintenance
Ø Maintain Reports
Ø Handle billing compliances
- Implement all SOPs
- Ensure Sales and Profitability through excellent customer service
- Drive sales through up and cross selling
**Salary**: ₹8,000.00 - ₹9,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Ability to commute/relocate:
- Kalyan, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- food and beverages: 1 year (preferred)
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