Chat and Voice Process

2 days ago

Mohali Punjab, India jot talent hub Full time

**Job Title**: Customer Support Executive - Chat & Voice Process
**Location**: Sector 91, Mohali

**Job Type**: Full-Time (Rotational & Evening Shifts)
**Salary**: ₹12,000 - ₹16,000 per month
**Experience**: Fresher / Experienced
**Qualification**: Minimum 12th Pass / Graduate

**Key Responsibilities**:

- Handle customer queries and complaints through chat and voice support.
- Provide accurate information about products/services.
- Resolve issues efficiently and ensure customer satisfaction.
- Maintain proper records of customer interactions.
- Work collaboratively with the team to improve service quality.

**Requirements**:

- Minimum qualification: 12th Pass; Graduation preferred.
- Good communication skills in Hindi and basic English.
- Basic computer knowledge.
- Willing to work in **rotational and evening shifts**.
- Positive attitude and problem-solving skills.

**Benefits**:

- Fixed salary with performance incentives.
- On-the-job training provided.
- Friendly work environment.
- Opportunity to grow within the company.

Pay: ₹12,000.00 - ₹16,000.00 per month

Schedule:

- Day shift
- Night shift
- Rotational shift

Work Location: In person

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