Center In- Charge

**Job Opportunity: Center In-Charge**

**Location**: Kaithal

**Job Type**: Full-Time ( 24Hrs )

Are you a dynamic leader with strong operational and customer service skills? We’re looking for an experienced **Center In-Charge** to manage our center’s daily operations and lead our team to new heights of success.

**Role Overview**:
**As the Center In-Charge**, you will oversee day-to-day center operations, ensure exceptional customer service, drive business growth, and maintain compliance with company standards. Your leadership and organizational skills will be crucial to maintaining a high-performing, customer-centric environment.

**Key Responsibilities**:
**1. Center Operations**:

- Oversee daily opening, closing, and administrative tasks.
- Ensure cleanliness, safety, and proper maintenance of the center’s infrastructure.
- Keep all equipment and supplies in top working condition.

**2. Team Leadership**:

- Lead, train, and motivate center staff for peak performance.
- Conduct regular performance reviews and team meetings.
- Manage staff schedules, attendance, and leave requests.

**3. Customer Service**:

- Create a welcoming and customer-centric environment.
- Resolve customer queries and complaints promptly.
- Collect feedback and implement service improvements.

**5. Compliance & Safety**:

- Ensure adherence to all company policies and industry regulations.
- Maintain accurate records for audits and inspections.
- Implement safety protocols and handle emergencies effectively.

**6. Inventory Management**:

- Manage stock levels of consumables and supplies.
- Conduct periodic inventory checks and maintain records.

**What We’re Looking For**:

- ** Education**: Bachelor’s degree in Business Administration, Operations Management, or a related field.
- ** Experience**: 5+ years in center management, retail, or the service industry.
- ** Key Skills**:

- ** Leadership and team management**:

- Customer service excellence
- Decision-making and problem-solving
- Financial acumen
- Excellent communication and interpersonal skills
- Proficiency in MS Office (or similar tools)
- Industry-specific knowledge is a plus.