Sales Support Executive

2 weeks ago

Ankleshwar, India Mind mauji private limited Full time

**ROLE**:
Customer Service Co-Ordinator.

**RESPONSIBILITIES**:
The primary responsibilities of the Customer Service Co-Ordinator would include but not limited to:
Order processing in system keeping in view production schedule, material availability

Coordination with Sales, Production planning, Logistics, Accounts department in line with market requirements, inventory, forecast, and production schedule, dispatches, customer financials to ensure customer delight

Assist organization in achieving business targets.

To anticipate and deliver on customer needs & develop a long term business relationship with customers.

New product promotion and market feedback to management for better sales strategies.

Own and resolve customer grievances in a timely manner.

Follow up to ensure that appropriate actions were taken on customer’s' requests.

**VIRTUES AND TALENT**

**Relationship with People**

**Self-control: capacity to be restrained about showing irritation & to be patient**

**Empathy: sensitivity to other**

**A desire to participate: an inclination to be part of a team and develop constructive relationships**

**Sociable: Strong communication skills and confident with different types of people**

**Thinking Style**

**Innovative: develops a range of ideas and offers imaginative solutions**

**Flexible: open to new approaches and able to adapt to new situations**

**Structured: plans ahead and is good at setting priorities**

**Detail-conscious: is good with details and is well-organized**

**Conscientious: makes sure that tasks are completed and honors commitments**

**Emotions**

**Resilient: remain calm, copes with stress and looks on the bright side**

**Competitive: likes to win and to be the best**

**Result-oriented: sets ambitious personal targets and is keen to improve performance**

**Technical & Business acumen**

**Strong technical background**

**Good understanding about the commercial aspect of business**

**Providing pre-sales & post-sales support**

**Analytical: enjoys and is good at working with numbers and solving problem**

**Prepare quotations, sales reports**

**Provide product & service information & advice**

Pay: ₹30,000.00 - ₹50,000.00 per month

**Benefits**:

- Flexible schedule
- Provident Fund

Day range:

- Monday to Friday

Shift:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Sales support: 4 years (required)
- Order Processing: 4 years (required)
- Customer service: 4 years (required)
- Vendor Payment Followup: 4 years (required)

**Language**:

- English (required)

Work Location: In person

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