
Telesales Executive
2 weeks ago
Job Title: Tele sales Executive
Location: Lucknow.
**Job Type**: Full Time
**Salary**: Negotiable
Job Overview:
As a Tele sales Executive and Customer Relationship Manager, you will be responsible for
generating sales through outbound calls, managing customer relationships, and ensuring a high
level of customer satisfaction. You will work closely with potential and existing customers to
understand their needs, provide solutions, and drive business growth.
Key Responsibilities:
Outbound Sales:
Conduct outbound calls to potential customers to promote and sell products/services.
Identify customer needs and present appropriate solutions.
Achieve sales targets and KPIs set by the company.
Customer Relationship Management:
Build and maintain strong relationships with existing customers.
Handle customer inquiries, concerns, and complaints professionally and effectively.
Provide exceptional customer service to enhance customer satisfaction and loyalty.
Lead Generation and Qualification:
Generate leads through various sources and qualify them based on company criteria.
Follow up on leads and convert them into sales opportunities.
Reporting and Documentation:
Maintain accurate records of calls, sales, and customer interactions in the CRM system.
Prepare and present sales reports and performance metrics to management.
Product Knowledge:
Stay updated on product/service knowledge to provide accurate information to customers.
Participate in training sessions and product updates as required.
Collaboration:
Work closely with the sales team, marketing, and customer service departments to ensure a
cohesive approach to customer management.
Share feedback and insights to help improve sales strategies and customer service practices
Pay: ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
- Weekend availability
- Weekend only
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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