Tele Sales Trainer

4 days ago

Thane, India Promultis 6Win Full time

About Us:
We are a fast-growing direct sales company specializing in Health and wellness products. With a strong presence across India, we are committed to providing natural, effective solutions to our customers while empowering our sales force to achieve success and growth.
Job Summary:
Key Responsibilities:

- Conduct daily training sessions for new tele-sales batches (primarily voice-based selling).
- Design and deliver engaging, product-specific, and sales process-focused training modules.
- Ensuring customer centric approach and delivering excellent customer service each time.
- Train sales agents on Ayurvedic product benefits, customer handling, sales scripts, objection handling, CRM tools, and compliance.
- Continuously evaluate training effectiveness and adjust strategies as needed.
- Collaborate with the HR and recruitment team to align training schedules with hiring cycles.
- Monitor and mentor bottom performers during non-training periods, identifying performance gaps and providing one-on-one coaching.
- Maintain training records, reports, and assessments for all batches.
- Ensure a smooth transition of trained agents to the live sales floor.
- Stay updated on Ayurvedic product offerings, industry trends, and customer behavior.
- Liaison with Sales, Logistics and the Global team to determine Training Need Analysis.

Required Skills & Experience:

- Minimum 3-5 years of experience in tele-sales training, preferably in the FMCG, wellness, or direct sales sector.
- Proven experience in managing high-volume training batches.
- Strong knowledge of sales techniques, performance coaching, and motivational strategies.
- Excellent communication skills in Hindi and English (other regional languages are a plus).
- Ability to connect with and energize new hires from diverse backgrounds.
- High level of patience, empathy, and a result-oriented mindset.
- Basic proficiency with CRM tools and MS Office (Excel, PowerPoint, etc.).

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Expected Start Date: 15/07/2025

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