Solution Architect

SparkTG is a pioneering technology company specializing in providing innovative cloud-based solutions for enterprise contact centers. With a strong focus on AI-driven automation, SparkTG delivers cutting-edge Voice BOT and Chat BOT solutions that enhance customer interactions, streamline operations, and drive business efficiency.

As we continue to expand our product offerings, we are looking for a Solution Architect who embodies an entrepreneurial mindset, has a positive attitude, and thrives on tackling challenges head-on. We believe in rewarding talent, and for the right person, the sky's the limit—including potential ownership in new ventures and product lines.

We are seeking a visionary Solution Architect with deep expertise in Machine Learning, Data Analysis, Large Language Models (LLMs), and Natural Language Processing (NLP). This role is not just about designing solutions but also about rolling up your sleeves and working hands-on with the latest technologies. You will be instrumental in architecting and building state-of-the-art AI-driven BOT solutions that redefine how enterprises interact with their customers.

**Key Responsibilities**:

- Architect and design scalable, cloud-based solutions for Voice BOT and Chat BOT systems.
- Lead and mentor a team of developers and data scientists, guiding them in the implementation of AI and machine learning models.
- Collaborate closely with cross-functional teams to understand business requirements and translate them into technical solutions.
- Drive innovation by exploring new technologies, frameworks, and methodologies to enhance our product offerings.
- Provide hands-on support in coding, model development, and data analysis when needed.
- Ensure the solutions are robust, secure, and optimized for performance.
- Foster a culture of continuous learning and improvement within the team.

**Who You Are**:

- **Innovative**: You have a natural curiosity and are always looking for new ways to solve problems.
- **Entrepreneurial Mindset**: You see challenges as opportunities and are eager to take ownership and drive projects forward.
- **Hands-On**: You're not afraid to dive into the code and get your hands dirty with technology.
- **Persistent**: You never give up on challenges and are determined to find the best solutions.
- **Honest and Loyal**: Integrity and long-term relationships are important to you.
- **Leader and Mentor**: You inspire and lead by example, helping others grow alongside you.

**Qualifications**:

- Proven experience as a Solution Architect, ideally within the areas of machine learning, data analysis, LLMs, and NLP.
- Strong understanding of cloud technologies and experience with platforms like AWS, Azure, or Google Cloud.
- Hands-on experience with AI/ML frameworks such as TensorFlow, PyTorch, OpenAI and Hugging Face.
- Expertise in programming languages such as Python, R, Java.
- Strong communication skills with the ability to explain complex concepts to both technical and non-technical stakeholders.
- A track record of successfully leading teams and delivering innovative solutions.

**What's In It for You**:

- Competitive salary ranging from ₹18 Lacs to ₹32 Lacs, with flexibility based on your impact.
- Opportunities for rapid career growth, including potential ownership in new ventures and product lines.
- A chance to work in a dynamic and fast-growing company where your contributions truly matter.
- A collaborative and supportive work environment that values innovation, creativity, and hard work.

**Note**: This is a long-term position, and we are looking for someone who is as committed to our success as we are to yours.

Pay: ₹1,850,475.30 - ₹3,275,514.69 per year

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Gautam Budh Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Current CTC in LPA
- Expected CTC in LPA

**Experience**:

- AI/ML: 4 years (required)
- total work: 6 years (required)

**Location**:

- Gautam Budh Nagar, Uttar Pradesh (required)

Work Location: In person

Application Deadline: 30/09/2024