Receptionist

2 weeks ago


Chennai Tamil Nadu, India The Vijay Park Full time

**About The Vijay Park**

The Vijay Park is a renowned name in the hospitality industry, known for its commitment to delivering comfortable stays, personalized service, and exceptional value. With a focus on both business and leisure travelers, we strive to provide a welcoming environment that reflects traditional Indian hospitality combined with modern convenience.

**Position Summary**

**Key Responsibilities**
- Greet guests warmly upon arrival and ensure a smooth check-in/check-out process
- Handle reservations, cancellations, and room assignments efficiently
- Manage guest requests, complaints, and feedback with professionalism and urgency
- Maintain the front desk area in a neat and organized manner
- Answer incoming phone calls and provide accurate information regarding hotel services and local attractions
- Coordinate with housekeeping and other departments to ensure guest satisfaction
- Maintain up-to-date knowledge of room availability, rates, and special offers
- Process payments, issue invoices, and maintain guest accounts accurately
- Follow all hotel policies and standard operating procedures
- Uphold The Vijay Park’s image by maintaining a professional appearance and behavior

**Qualifications**
- Proven work experience as a hotel receptionist, front desk representative, or similar role preferred
- Knowledge of hotel management software (e.g., IDS, Opera, or similar) is an advantage
- Strong communication skills in English and at least one regional language
- Excellent customer service skills and a pleasant, approachable demeanor
- Ability to handle stressful situations calmly and efficiently
- High school diploma or relevant qualification; a degree in hospitality management is a plus
- Willingness to work flexible hours, including weekends, holidays, and night shifts

**What We Offer**
- Opportunities for training, career development, and internal promotion
- A positive and team-oriented work environment
- Employee discounts on hotel stays and dining

**Preferred**: Male

**To Apply**:
Phone**:9884006183**

Regard & thanks

R.Sanjana : HR Department

The Vijay Park

J N Salai 12, Jawaharlal Nehru Salai, Annai Sathya Nagar, Arumbakkam, Chennai, Tamil Nadu 600106

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Night shift
- Rotational shift

**Language**:

- English (required)
- Tamil (required)
- Hindi (preferred)

Work Location: In person

Expected Start Date: 01/06/2025


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