Surgical Counsellor

**Surgical Counsellor**

**Location**: Dr. Kamthe Piles Hospital, Kondhwa, Pune

**Salary**: ₹20,000 - ₹25,000 per month

**Experience Required**: Minimum 2 years

**Education**: Graduate (Any discipline)

**Job Overview**:
**Key Responsibilities**:

- Handle incoming leads generated through social media platforms and telephonic inquiries.
- Follow up with old leads from digital campaigns and hospital database.
- Educate and counsel patients about treatment procedures, especially laser surgery for piles, fissure, and fistula.
- Assist patients in scheduling consultations and surgeries.
- Coordinate with the medical team for patient flow and surgery planning.
- Maintain a proper record of leads, conversions, and follow-ups.
- Provide compassionate, clear, and accurate information to patients and their families.
- Achieve monthly conversion targets and contribute to hospital growth.

Eligibility Criteria:

- Minimum 2 years of experience in hospital business development or clinical counselling.
- Must be a graduate.
- Excellent communication and interpersonal skills (Marathi, Hindi, English).
- Confident in speaking with patients over the phone and in person.
- Strong follow-up skills and a patient-centric approach.

**Working Hours**:
Full-time position; hospital-based role.
Availability on weekends and extended hours as per patient appointments may be required.

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Weekend availability

Work Location: In person