Guest Relation Executive

3 days ago

New Delhi, India Career Craft Consultants Full time

Meets and greet all guests upon arrival and departure.
- Escorts VIP guests to their allocated room and explain the facilities and room features.
- Maintains regular contacts with the guests.
- Obtains guest feedback on their stay in the hotel. If complaints, takes immediate actions to remedy solutions.
- Records daily activities and complaints in the guest relations logbook and informs the respective department heads for immediate actions.
- Assists all guests utilizing the Executive Lounge.
- Works closely with the Food and Beverages team specially Room Service Team and Executive Lounge Team.
- Promote all our outlets and any special promotions going on.

**Job requirements**

Experience - min 1 year of experience in any filed

Education -+2 ( Aviation ) or Graduation and Above

Minimum Height - 5'4 and weight proportionate

Salary - Upto 35,000/- per month + Duty meal

Pay: Up to ₹800,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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