Sales Operation

Company Description
**ABOUT THIRD BRIDGE**

Third Bridge was founded on the belief that human insights drive intelligent investment decisions.

To make the right investment decisions, our clients require access to the most relevant experts and their insights - we enable this through private consultations and exclusive content drawn from expert interviews.

Our clients consist of some of the largest private equity funds, hedge funds, mutual funds and management consulting firms, who are serviced by a team of over 900 employees located across eight global offices.

Third Bridge operates in a global, multi-billion-dollar market with double digit annual growth and has consistently received accolades for Great Places to Work and the top 100 fastest growing companies.

**Job Description**:
**POSITION OVERVIEW**

Global Commercial Strategy & Operations is a new organization at Third Bridge dedicated to enhancing our sales effectiveness through best practice adoption, operational excellence and team enablement. As a key partner to the leader of the function, you will help to not only build new capabilities from the ground up but also enable a world-class sales and account management organization that fuels the rapid growth and global scale of Third Bridge. This will be done through a host of large-scale initiatives as well as ongoing management of sales policies, processes, technology enablement, analytics, commercial team enablement and cross-functional partnership.

Reporting to the VP of Commercial Enablement, this role will be responsible for influencing and/or supporting several initiatives and ongoing business workflows covering People, Operations and Go-to-Market, including but not limited to:

- Supporting the design and documentation of best-practice sales and account management strategies, processes, go-to-market approaches, and related policies
- Optimizing commercial workflow and processes through the creation and delivery of a sales enablement program
- Documenting and evangelizing best practice approaches via the creation and delivery of tools, templates, playbooks, user guides and facilitated training to our global sales and account management teams
- Identifying areas of needed improvement by using structured problem-solving approaches, developing recommendations to accelerate our ability to achieve growth objectives

and partnering with commercial and cross-functional stakeholders to implement change
- Leading programs to build awareness and adoption of commercial excellence initiatives

**PRINCIPLE RESPONSIBILITIES**

**Support the development and delivery of a global Commercial Enablement program**
- Support the development and ongoing evolution of the enablement program’s charter, scope and roadmap of prioritized initiatives, including new hire onboarding
- Support enablement efforts (workshops, group training sessions and 1:1 coaching) through scheduling, development and distribution of materials, and organization of materials on the CRC
- Lead the design and evolution of the Commercial Resource Center, ensuring it is always kept current and organized in a way to foster use and adoption by key stakeholders

**Optimize sales effectiveness through driving the adoption of core commercial operations**
- Document existing or new sales and account management workflows, processes and policies in a manner conducive for learning and quick understanding by our internal stakeholders
- Develop, update and evolve over time a library of enablement materials such as playbooks, technology user guides, processes and policies, training documents and a central Commercial Resource Center portal for information dissemination
- Partner with cross-functional stakeholders, functional leaders and others to launch, enable teams and drive adoption of all new commercial initiatives

**Support the development of new commercial capabilities and operational programs**
- Support and/or manage various programs to evolve existing (or develop new) workflows and processes either through reengineered business process or enablement
- Understand and document as-is and to-be processes and workflows to leverage for enablement purposes. Assess changes to workflows or areas in need of increased knowledge to incorporate into training materials
- Participate in user acceptance testing (as a representative of commercial stakeholders) of any new technology enhancements or capabilities developed by the Commercial Operations, IT, Finance and other teams
- Continually monitor external sources for best practice ideas and recommend solutions to meet our business needs or core operational gaps

**Team and stakeholder management**
- Serve as a central contact to coordinate communications, trainings, product releases and workflow changes within the commercial organization and with functional key partners; manage overall commercial calendar.
- Manage collection and regular dissemination of cross-functional updates for the global commercial teams a