Receptionist

4 days ago

Gachibowli Hyderabad Telangana, India AIERA PVT LTD Full time

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to potential and existing customers to promote our products/services.
- Handle inbound calls and respond to customer inquiries in a professional manner.
- Provide detailed information about products/services and answer questions to help customers make informed decisions.
- Maintain accurate and up-to-date records of all interactions with customers in our CRM system.
- Follow up with leads and prospects to convert them into sales or appointments.
- Achieve individual and team sales targets and performance metrics.
- Handle customer objections and resolve issues to ensure customer satisfaction.
- Collaborate with team members and management to develop effective sales strategies and improve processes.
- Stay updated on product knowledge and industry trends to effectively communicate with customers.

**Requirements**:

- High school diploma or equivalent; additional education or certification in sales or customer service is a plus.
- Proven experience as a Tele caller, Telemarketer, or similar role is preferred.
- Excellent verbal communication and active listening skills.
- Strong persuasive and negotiation skills.
- Ability to handle rejection and maintain a positive attitude.
- Strong organizational and time-management skills.
- Ability to work independently as well as part of a team.
- Flexibility to work different shifts if required.

**Job Types**: Full-time, Permanent

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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