Associate
18 hours ago
Join our Operations Team
At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work Join our team. Because transformation takes a workforce.
Role summary
- To process payroll and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified.
- To provide an effective and efficient payroll and/or HRIS service to customers, ensuring the accurate and timely payment of their employees’ salaries.
- Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty.
- To proactively seek learning opportunities to develop and maintain good knowledge of Alight systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas.
Main responsibilities
Production
- Responsible for processing payrolls and HR tasks and meeting targets given for the same
- Responsible for first level verification of data
- Responsible for Timely Escalation Of Production Related Issues
- Responsible For Maintaining Accuracy
- Cascading updates to Process Related Reports and Documents
Compliances
- Following ISMS Compliance Of The Team
- Adhering To Company Policies, Rules And Regulations
- Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process
- Adhering to Work Timings, Leave Schedules
Key experience
- Graduate from any stream / Diploma Holder
- 6 months
- 2 years experience
- PC Literacy - Word and Excel (Basic Level)
- Good technical knowledge of payroll and payroll systems
- Commerce background
- Track record of face to face, telephone and written contact with customers
**Skills**:
- Good communication skills
- Commitment to achieve deadlines
- Learning Attitude
Working with us
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
**DISCLAIMER**:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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