Helpdesk Associate
4 days ago
**Position Overview**: At NTT DATA, we know that anything is possible with the right people on board. Our employees' quality, integrity, and commitment are critical factors in our company's growth, market presence, and ability to help our clients stay ahead of the competition. By hiring the best people and helping them grow professionally and personally, we ensure a bright future for NTT DATA and those who work here. NTT DATA, Inc. currently seeks a "Help Desk Associate " to join our team in "Bangalore". **General Duties and Responsibilities**: **In these roles, you will be responsible for**: - Record, Update and Escalate Support issues to the next level promptly. - Support all IT onboarding activities for end-users - Work with our internal IT Teams on system testing, integration, and maintenance. - Engage in discovering new IT business tools to support our business users and our internal IT Team. - Seek, Suggest, Evaluate and implement process and technology improvements. - Willing to learn & grow in other IT Business areas **Requirements for this role include**: - Excellent English written and verbal communication skills. - Exceptional customer service skills. - Great Team player - Great communication skills, comfortable working with various stakeholders - Strong troubleshooting skills, bug finding, and resolution - Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) **Preferences**: - Optional (nice-to-haves) - Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and Do - ITIL foundation certified - Flexible - Willing to work in a Rotational 24*7 - Required schedule availability for this position is Monday-Friday (07:00 AM to 05:00 PM EST). - The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on a weekend basis business requirements.
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Helpdesk Associate
1 week ago
Bengaluru, Karnataka, India Hashmap Full time**Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window **Job...
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Helpdesk Associate
1 week ago
Bengaluru, Karnataka, India NTT DATA Full time**Req ID**: 290791 We are currently seeking a Helpdesk Associate to join our team in Bangalore, Karnātaka (IN-KA), India (IN). **Domain** **Years of Experience** Global End User Services **Requirements**: - Helpdesk Sr. Associate at Grade-5 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good...
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Helpdesk Associate
6 days ago
Bengaluru, India NTT DATA Full timeNTT DATA, Inc. currently seeks a "Helpdesk Associate" to join our team in "Warsaw, Poland." **Job Role** **Domain** **Years of Experience** Helpdesk Associate - Service Desk Global End User Services **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of...
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Helpdesk Associate
4 days ago
Bengaluru, India Hashmap Full timeNTT DATA, Inc. currently seeks a “Helpdesk Associate” to join our team in “Warsaw, Poland.” **Job Role **Domain **Job Description **Years of Experience Helpdesk Associate - Service Desk Global End User Services **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+...
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Helpdesk Associate
2 days ago
Bengaluru, India NTT DATA Full timeNTT DATA, Inc. currently seeks a "Helpdesk Associate" to join our team in "Warsaw, Poland." **Job Role** **Domain** **Years of Experience** Helpdesk Associate - Service Desk Global End User Services **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international...
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Helpdesk Associate
2 weeks ago
Bengaluru, Karnataka, India Hashmap Full time**Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Ability to work independently - Adhere to organizational policies and procedures - Must possess excellent customer handling skills - Should be comfortable to work in rotational...
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Helpdesk Associate
2 weeks ago
Bengaluru, Karnataka, India NTT DATA Full time**Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Ability to work independently - Adhere to organizational policies and procedures - Must possess excellent customer handling skills - Should be comfortable to work in rotational...
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Helpdesk Associate
6 days ago
Bengaluru, India NTT Data Services Full timeNTT DATA, Inc. currently seeks a “Helpdesk Associate” to join our team in “Warsaw, Poland.” **Job Role** **Domain** **Job Description **Years of Experience** Helpdesk Associate - Service Desk - Global End User Services**Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with...
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Helpdesk Associate
2 days ago
Bengaluru, India NTT Data Services Full timeNTT DATA, Inc. currently seeks a “Helpdesk Associate” to join our team in “Warsaw, Poland.” **Job Role** **Domain** **Job Description **Years of Experience** Helpdesk Associate - Service Desk - Global End User Services**Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with...
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Helpdesk Associate
4 days ago
Bengaluru, Karnataka, India NTT DATA Full timeG4 **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Ability to work independently - Adhere to organizational policies and procedures - Must possess excellent customer handling skills - Should be comfortable to work in rotational...
