Tele Caller Executive

1 week ago

Parade Kanpur Uttar Pradesh, India Tarality ecosystems private limited Full time

Key Responsibilities:

- Make outbound calls to potential customers to promote products and services.
- Handle inbound calls from existing customers to address their inquiries and provide information.
- Maintain a database of customer and prospect information.
- Follow up on leads and ensure they are passed on to the sales team.
- Understand customer needs and offer solutions or alternatives.
- Record call information, feedback, and maintain accurate records of customer interactions.
- Meet daily, weekly, and monthly call and lead generation targets.
- Provide excellent customer service and build strong customer relationships.

Required Skills and Qualifications:

- High school diploma or equivalent; a bachelor’s degree is a plus.
- Proven experience as a Telecaller, Telemarketer, or a similar role.
- Excellent verbal communication skills in [Specify Language(s), e.g., English, Hindi].
- Ability to handle rejection and remain motivated.
- Proficient in Microsoft Office and CRM software.
- Good organizational skills and attention to detail.
- Ability to work in a target-driven environment.

Preferred Skills:

- Previous experience in a sales or customer service role.
- Knowledge of the IT or financial services sector is a plus.
- Strong interpersonal and negotiation skills.

**Benefits**:

- Competitive salary and incentives based on performance.
- Opportunity for career advancement and growth.
- Supportive and collaborative work environment.

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

Application Deadline: 15/11/2024
Expected Start Date: 15/11/2024

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