
Tellecaller
6 days ago
**Outbound Calling**:
- Contact potential or existing customers to inform them about our products and offers.
- Explain product details, pricing, and services to clients.
**Customer Relationship Management**:
- Maintain strong customer relationships by following up on leads and ensuring satisfaction.
- Collect feedback and work towards enhancing the customer experience.
**Sales Coordination**:
- Support the sales team by generating and qualifying leads over calls.
- Schedule appointments for field representatives, if needed.
**Record Management**:
- Accurately document customer interactions, inquiries, and feedback in the WhatsApp group or other CRM tools.
- Update and maintain a detailed database of customers and leads.
**Computer Proficiency**:
- Use MS Office tools (Word, Excel) and CRM tools for data entry, reporting, and record management.
- Efficiently work with Google Workspace tools such as Google Sheets, Docs, and Slides for data collaboration and presentation purposes.
- Basic knowledge of networking, troubleshooting connectivity issues, and ensuring smooth communication across platforms.
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹300,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Food provided
Schedule:
- Day shift
- Weekend availability
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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