Inside Sales Executive

1 week ago

Connaught Place Delhi Delhi, India National Institute of Construction Management and Research(NICMAR) Full time

**Job Purpose and Objective**:
The **Inside Sales Executive (Telecaller)** at NICMAR will be responsible for driving student enrolments by actively engaging with leads through phone calls, follow-ups, and strategic communication. The primary objective is to convert leads into applicants, ensure their participation in entrance exams, and ultimately secure admissions. This role is crucial in building and maintaining a strong lead funnel, directly contributing to NICMAR’s growth in student registrations.

**Key Result Areas (KRAs)**:

- **Lead Engagement and Conversion**:

- Conduct rigorous calling to engage with leads from the lead bank.
- Effectively communicate NICMAR’s value proposition to prospective students.
- **Follow-up and Relationship Building**:

- Ensure timely and persistent follow-ups with all leads to maintain high engagement levels.
- Build strong relationships with prospective students to understand their needs and address any concerns.
- **Entrance Exam Participation**:

- Persuade and ensure maximum participation of prospective students in NICMAR’s entrance exams.
- Track and follow up with applicants to confirm their exam participation.
- Address any queries or obstacles that may hinder participation in the exams.
- **Lead Funnel Management**:

- Maintain and manage a structured lead funnel to track the status of each lead.
- Regularly update the CRM system with lead information, call notes, and follow-up details.
- Analyze funnel data to identify trends, challenges, and opportunities for improving conversion rates.
- **Target Achievement**:

- Meet or exceed daily, weekly, and monthly call and conversion targets.
- Consistently strive to improve personal performance metrics related to lead engagement and conversions.
- Work closely with the sales and admissions teams to align efforts and achieve overall enrollment goals.
- **Reporting and Feedback**:

- Provide regular reports on call activity, lead status, and conversion rates to the sales manager.
- Offer feedback on the quality of leads and suggest improvements to the lead generation process.
- Participate in team meetings to discuss challenges, share insights, and contribute to the development of sales strategies.

**Experience Requirements**:

- **Experience**: 3 to 5 years of experience in Inside Sales, Telecalling, or a similar role, with a proven track record of driving business through calling and follow-ups, in EdTech or Higher Education Industry.
- **Skills**: Strong communication and persuasion skills, ability to handle objections, proficiency in CRM systems, and a goal-oriented approach to sales.

Pay: From ₹25,000.00 per month

**Benefits**:

- Provident Fund

Compensation Package:

- Yearly bonus

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

**Speak with the employer**
+91 9987474858
Application Deadline: 15/02/2025
Expected Start Date: 20/02/2025

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