Sales Officer
2 weeks ago
**Profile: Sales Manager**
**Key Responsibilities**:
- Develop and implement effective sales strategies and action plans to achieve monthly, quarterly, and annual sales targets.
- Implement sales incentives and recognition programs.
- Recruit, train, mentor, and motivate a high-performing team of Sales Executives.
- Conduct regular performance reviews, provide constructive feedback, and identify training needs.
- Ensure that the sales team provides exceptional customer service at all stages of the sales process.
- Address escalated customer complaints and ensure their swift and satisfactory resolution.
- Build and maintain strong customer relationships to encourage repeat business and referrals.
- Collaborate with the General Manager to ensure effective floor management and customer engagement.
- Coordinate with the logistics and delivery teams to ensure timely product delivery and installation.
- Work with the visual merchandising team to ensure attractive and effective furniture displays that drive sales.
- Ensure compliance with sales policies and procedures.
- Prepare regular sales performance reports for the Mall General Manager, including forecasts, achievements, and variances.
- Analyze sales trends and customer feedback to inform future sales strategies.
**Qualifications**:
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 8+ years of progressive experience in sales management, with at least 3 years in a leadership role within a retail environment, specifically furniture or high-value consumer goods.
- Exceptional leadership, coaching, and motivational skills.
- Excellent communication, negotiation, and interpersonal abilities.
Contact Details:
- Mob No. 7880082112
Pay: ₹20,000.00 - ₹50,000.00 per month
Work Location: In person
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