Front Desk Receptionist

1 week ago

Gota Ahmedabad Gujarat, India Prodigy Placement LLP Full time

**Job Title**:Front Desk Receptionist (Only Female )**

**Job Location**:Jagatpur, Ahmedabad

**Department**: Administration

**Job Overview**:
The Front Desk Receptionist is the first point of contact for visitors and clients, responsible for managing the front office operations. This role involves greeting guests, handling incoming calls, managing appointments, and performing various administrative tasks. The Front Desk Receptionist plays a key role in ensuring a professional, welcoming environment for clients, visitors, and employees.

**Key Responsibilities**:
**1. Guest and Visitor Reception**:

- Greet visitors in a friendly and professional manner, directing them to the appropriate person or department.
- Register and issue visitor badges and ensure security protocols are followed.
- Maintain the guest waiting area, ensuring it is clean, comfortable, and organized.

**2. Call Handling**:

- Answer and direct incoming phone calls to the appropriate departments or personnel.
- Take and relay messages when necessary, ensuring accurate communication.
- Handle inquiries from clients, customers, and vendors with professionalism.

**3. Appointment Scheduling**:

- Manage and schedule appointments, meetings, and conference room bookings.
- Coordinate with internal staff to ensure availability and proper room arrangements.
- Confirm appointments and remind clients or employees as needed.

**4. Mail and Package Handling**:

- Receive and sort incoming mail, packages, and deliveries.
- Ensure that mail is delivered to the appropriate recipient in a timely manner.
- Handle outgoing mail and courier services as necessary.

**5. Administrative Support**:

- Provide general administrative support to office staff, including photocopying, filing, and faxing documents.
- Maintain office supplies and assist with inventory management.
- Perform light clerical duties, such as preparing documents or reports, as needed.

**6. Maintain Office Security**:

- Ensure the security of the building by monitoring visitor access and following company protocols.
- Assist with emergency evacuation procedures and ensure guest safety.
- Report any security concerns or incidents to management.

**7. Customer Service**:

- Provide a high level of customer service to clients, customers, and visitors.
- Handle any complaints or concerns efficiently and escalate when necessary.
- Ensure that visitors have a positive experience from the moment they arrive.

**8. Database and Record Maintenance**:

- Maintain and update company contact lists, visitor logs, and other records.
- Keep accurate records of appointments, calls, and visitor data.
- Ensure confidentiality and compliance with data privacy regulations.

**Required Skills & Qualifications**:

- High school diploma or equivalent (Associate's or Bachelor’s degree preferred).
- Strong verbal and written communication skills.
- Excellent interpersonal skills and a professional demeanor.
- Ability to multitask and manage time effectively in a busy environment.
- Proficiency in office software (Microsoft Office Suite, Google Workspace, etc.).
- Basic knowledge of office equipment (phones, fax machines, printers).

Experience & Salary:
Fresher & Experience both can apply

Salary for fresher 15000 to 18000 CTC

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,086.00 - ₹24,214.70 per month

Schedule:

- Day shift

Work Location: In person

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