Costumer Care Executive
1 week ago
Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Collet data via google meet from clients
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
- Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹12,086.00 - ₹25,261.11 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 9251625834
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