Sb Validator

Within Customer Service Engineering & Maintenance, The Retrofit Solutions organization has the mission to deliver and support value added Retrofit Solutions package to maintain continued aircraft airworthiness and improve Customers operations & profitability.

If our values Teamwork, Respect, Reliability / Deliver, Customer Focus, Integrity and Compliance ring something for you, the Service Bulletin Validation Manager (Senior or Junior) role may have a strong interest.

The jobholder is responsible for performing the validation of the Service Bulletin related to the Airbus Civil aircraft program.

**Requirements**:
Experience Level Needed: 10 to 15 years as SB validator
- Ensure Customer satisfaction by supporting the airlines during the SB embodiment
- Take appropriate corrective decision to fix issues raised up during the SB embodiment
- Ensure the interface between the Customer and all involved Airbus functions (Support Engineering, Engineering, Material support centre )
- Contribute to the SB quality improvement

Regularly perform validations in A/L and MRO Network

Negotiate with the airlines the timing and the commercial conditions
- Act as Airbus interlocutor between the Airline’s engineering or maintenance line and Airbus system
- As a team leader on site he coordinates all AIB staff activities in accordance with the procedures
- Manage a team of several people on airline site (Airline people or Airbus working parties and SB authors)
- Manage regular meeting/reporting with airlines people
- Ensure that information provided in Service Bulletins meets Customer expectations
- Cross Check the technical content of an SB as if preparing the embodiment of the SB and refer to Senior SB validation manager for advice

Create and maintain a network with local Airlines and MRO.

Transmit knowledge to junior validation manager

Ensure and monitor all quality process improvement and quality assurance measurement

Decides the corrective action to fit on the a/c to fix the issue raised up by the airlines

Ensure the communication with the airline and Airbus back office

Decide the team composition regarding the SB complexity and airline’s planning

Evaluate the SB discrepancies and launch the corrective actions.

For this position the following are requested

**Experience**:
Knowledge of the Service Bulletin world and Rules

2 years experience in A/C engineering and configuration management (structure or system)

Autonomous on A/Cs and in MRO facilities.

Knowledge of the part 145 world and the airbus State of art

Good knowledge of Airbus documentation (SRM/ASR, AMM/MP, IPC/AIPC, PMS, AWL etc )

Soft skills

Capacity to communicate and be adaptable to different cultures

Most important a lot of patience, pedagogy and anticipation

A lot of flexibility family wise. Anticipate 2 to 6 months abroad.