Front Desk Receptionist

2 days ago


Chembur Mumbai Maharashtra, India Al Samia Enterprises Full time

1. Answering questions about our clinic & services - for walk in patients and telephonically. 2. Asking questions to understand patient requirements & convert calls to appointments 3. Helping patient in the PRC’S workflow as per systems manual. Greet, Register, Introduce visitor / patient to the SOPs of PRC. 4. Connect & Communicate with patients - on Facebook, Whatsapp, phone & in person. 5. Corporate tie - up facilitation for promotional activities Essential Requirements - Proven experience as front office representative or other customer service role - Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems - Ability to learn about products and services and describe/explain them to prospects - Excellent knowledge of English - Excellent communication and interpersonal skills - Cool-tempered and able to handle rejection - Outstanding negotiation skills with the ability to resolve issues and address complaints - 10+2 essential; Graduation will be a plus

**Job Types**: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Application Question(s):

- We are looking someone who is good in english and should be have good exp and knowledge in computer who can record data of patients
- its in a clinic and the salary they are providing is upto 25k and age limit is upto 30

**Experience**:

- Front desk: 1 year (required)
- admin: 1 year (preferred)
- receptionist: 1 year (required)
- Advance excel: 1 year (required)
- CRM software: 1 year (required)
- Computer skills: 1 year (required)

**Language**:

- Fluent English (required)

**Location**:

- Chembur, Mumbai, Maharashtra (required)

Work Location: In person



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