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Personal Banker Authorizer/teller Authorizer
2 weeks ago
Job Information
Industry
- BankingWork Experience
- 2-4 yearsSalary
- upto 8 lac per annumCity
- Ahmedabad, Surat, BhavnagarState/Province
- GujaratCountry
- IndiaZip/Postal Code
- 380054**BUSINESS UNIT** : Retail Branch Banking**REPORTING LINE** : Branch Manager**PURPOSE OF THE JOB**:
- Supervising and monitoring branch transactions and sales in order to enhance the value of existing accounts and retention of existing portfolio**KEY RESPONSIBILITIE**
**S**:
**Supervisory responsibility**:
- 1. Supervise & monitor Personal Banker desks and contract sales staff- 2. Branch administration- 3. Lobby Management- 4. Ensure quality customer service is delivered- 5. Resolution of customer queries/complaints- 6. Customer service to ensure walk in customers issues- 7. Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager- 8. Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable- 9. Branch Operations and Audit Compliance**Transactional responsibility**:
- 1. Authorize Personal Banker transactions- 2. Corporate salaries processing- 3. Cost Management and staff productivity- 4. Responsible for Cash and Customer transactions at the Teller counters- 5. Supervising all Non-Cash transactions like DD/MC, fund transfer etc- 6. Penetration of Saving Accounts on non liability customers- 7. Reconciliation and maintenance of suspense accounts register as per the required format**Sales**:
- 1. Branch Merchandising- 2. Generate business, cross sell and monitor cross sales of Personal Bankers- 3. Generate leads for Third Party Products to the customers- 4. Ensure that all tellers are adequately trained on the Products of the bank
**Requirements**:
**Educational Qualifications**:
- Graduation/Post-Graduation
- Problem Solving & Positive Attitude.
- Must have good English communication & Good Communication skills.
- Good Team player.
- Must be presentable.
- The incumbent must be a Graduate or Post Graduate (Preferably from Good B school).
- Understanding of BFSI Industry will be an added advantage.
**Benefits**:
**opportunity to earn around 10 Lac of Performance Linked Incentive.**
**Benefits like Gratuity, Subsidized loan for Home, Vehicle and Personal are additional benefits apart from Salary**
**About Client**:
- HDFC Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It is India's largest private sector bank by assets and the world's 10th largest bank by market capitalisation as of April 2021
