Ibm Iib

4 days ago

Pune, India Larsen & Toubro Infotech Limited Full time

2.Technical Support and Maintenance of the Business Service and Applications.

3.Hands-on and should be able to work independently and if required guide team mates.

5.Own maintain and track incidents through their entire lifecycle

6.Strong Analytical skills.

Brief Overview of the Role:
1. Takes responsibility for the technical solution to incidents, and problems, reacting quickly and as necessary to live software errors to limit downtime and resolve the issue from L3 support perspective.

3. Ownership and prioritization of individual Incidents and ensuring the delivery of solutions in line with the Operational Level Agreements to deadlines and quality standards, providing regular updates to key stakeholders and all levels

4. Support the handover of new or enhanced software into business-as-usual (BAU) operation, absorbing and assimilating the information and providing junior resources information and education relating to the system technology and function.

5. Identify proactive remedial strategies to prevent future software problems and to improve the quality of delivered software.

Essential Skills

1. Evidence of strong experience of IT software support

2. Knowledge in Enterprise Application Integration using WebSphere business integration technology especially middleware tools:IBM Integration Bus IIB 10,IBM WebSphere Message Broker,IBM WebSphere Message Queue (MQ),.

3. Good knowledge in Unix/Linux.

4. Experience in writing queries in SQL language (for running on Oracle, MS SQL or other DBMS) (essential)

5. Knowledge of open shift technology from development perspective.

6. Able to investigate and debug production issues from technical perspective.

7. Shell scripting will be an added advantage.

8. Functional knowledge of Digital banking will be added advantage.

9. Knowledge of OpenShift Container Platform will be an added advantage.

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