Fresher Hindi Telecallers

2 weeks ago

Janakpuri Delhi Delhi, India Helpmate solution Full time

Job Title: Telecaller

Location: Vikaspuri, Delhi

Company: Helpmate BPO

**Salary**: ₹10,000 '“ ₹12,000 (Freshers) | ₹13,000 '“ ₹15,000 (Experienced)

Key Responsibilities

'¢ Make outbound calls to potential and existing customers to promote our services.

'¢ Handle inbound inquiries, address customer queries, and provide accurate information.

'¢ Maintain a database of leads and follow up with prospective clients to ensure conversions.

'¢ Build and maintain strong customer relationships to enhance brand loyalty.

'¢ Meet daily, weekly, and monthly call and sales targets.

'¢ Provide feedback to the management team regarding customer concerns and market trends.

'¢ Maintain proper documentation of customer interactions and transactions.

**Required Skills**:
'¢ Excellent verbal communication skills in Hindi and English.

'¢ Strong sales and persuasion skills.

'¢ Good listening and problem-solving abilities.

'¢ Basic computer knowledge and proficiency in MS Office.

'¢ Ability to handle objections and resolve customer concerns effectively.

'¢ A positive and energetic attitude with a willingness to learn.

Qualifications & Experience

'¢ Education: Minimum Graduation in any discipline.

'¢ Industry Experience: Experience in BPO, customer service, or sales is a plus.

Why Join Us?

'¢ Competitive salary with performance incentives.

'¢ A supportive and growth-oriented work environment.

'¢ Opportunity to build a career in the BPO and customer service sector.

'¢ Regular training and development programs.

If you have a passion for sales and customer service, we encourage you to apply

Team Hr

Helpmate Bpo

**Job Types**: Full-time, Permanent

Pay: ₹9,482.18 - ₹14,341.24 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Secondary(10th Pass) (preferred)

**Language**:

- Hindi (required)

Work Location: In person

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