Cash and Trade Proc Analyst2- C10

6 days ago

Chennai, India Citi Full time

The Cash and Trade Proc Analyst 2 is an intermediate level role responsible for managing technology projects throughout the entire system development lifecycle in coordination with the Transaction Services team. The overall objective is to research and implement sustainable technology solutions, increase efficiency and reduce costs. **Responsibilities**: - Responsibility for processing P&R for Branch. - Team Handling Experience. - Query resolution/ Analytical & Metrics reporting - Processing of day to day transactions as per local operating procedures. - Serves as analytical and/or procedural expert representing the unit on cross-functional operational project deliverables - Interact and collaborate with business/product partners, geography partners and regional functions for improving operating frame, resolving issue, innovating new services and maximizing the quality of service and client experience. - Delivers as per Service Level Agreement at all times. - Ensure service quality is maintained - Understand customer requirements. - Meet required productivity metrics set for the team - Ensure tracking, accurate and timely resolutions of issues and exception raised - Client inquiries are investigated and responded appropriately - Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures - Perform control related activities to mitigate risk. **Qualifications**: - 7-12years of experience in a related role - Proven system development lifecycle skills - Proficient understanding of emerging technologies - Effective verbal and written skills - Effective analytic and presentation skills **Education**: - Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - **Job Family Group**: Operations - Transaction Services - **Job Family**: Cash Management - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

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