IT Installation Executive

5 days ago

Katara Hills Bhopal Madhya Pradesh, India Bear Tech Full time

**Job description**

**Company**: BearTech

**Location**: BearTech Katara Hills Office (9:30 am to 6:30 PM, Monday to Saturday)

**Overview**:
BearTech is seeking a dynamic and skilled IT Installation Executive to join our team, specializing in GPS Tracking Devices, Biometric Attendance Systems, and CCTV Cameras. As a Technical Support & Installation Executive, you will be responsible for providing technical support to clients, conducting on-site installations, and ensuring the smooth operation of our products.

**Key Responsibilities**:

- Conduct on-site visits for installation, configuration, and maintenance tasks.
- Diagnose and resolve technical issues related to software and hardware components.
- Collaborate with the sales team to identify opportunities for upselling and cross-selling our products and services.
- Document and track customer issues and resolutions using CRM systems.
- Communicate technical information and instructions to clients in a clear and understandable manner.
- Stay updated on product features, technical documentation, and industry trends.
- Participate in product training sessions and workshops to enhance technical knowledge and skills.

**Key Requirements**:

- Proven experience in technical support and customer service roles, preferably in the field of GPS tracking devices, biometric attendance systems, or CCTV cameras.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Willingness to travel for on-site visits and fieldwork.
- Proficiency in Excel and PDF.

**Benefits**:

- 30 days of comprehensive training with a fixed pay of 5000/-.
- 3-month probation period with a fixed salary of 11000/- to 15,000/-.
- Patrol and travel expenses reimbursed at actuals.
- 4% sales incentive on selling to existing clients.
- Opportunity for permanent employment and salary growth after the probation period.

Join Bear Tech and be part of a team committed to delivering top-notch technical support and installation services to our clients

**Job Types**: Full-time, Permanent, Fresher

**Pay: ₹11000/- to 15,000. per month**

**Schedule**:

- Day shift

**Supplemental Pay**:

- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Work Location**: Katara Hills, Bhopal 462043

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹11,000.00 - ₹15,000.00 per month

**Benefits**:

- Leave encashment
- Paid time off

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)

Work Location: In person

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