Product Operations

**Title - Intern - Product Operations**

**Internship Duration : 3-6 Months**

**Location - Noida (Hybrid)**

**About Us**:Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, SAIF Partners, Berkshire Hathaway, T Rowe Price, and Discovery Capital.

**About the team - Telco**:
Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. Headquartered in New Delhi, and backed by marquee investors like Intel Capital, SAIF Partners, Silicon Valley Bank, SAP Ventures & Berkshire Hathaway, One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s.

Our Key Offerings are divided into 5 broad categories as follows: Entertainment

Digital Platforms

CVM Solutions

Enterprise Services

Financial Platforms

**About the role**:
You will play a crucial role in assisting with the development and management of our fintech products. You will work closely with Product managers,senior product managers, engineering teams, business teams, and other stakeholders to ensure the successful execution of our product strategy.

**Responsibilities**:
**Product Development**:

- Collaborate with senior product managers to contribute to the development of new features and enhancements for our fintech products.
- Conduct market research and competitor analysis to identify trends and opportunities.

**Project Management**:

- Assist in creating and maintaining project timelines, ensuring timely delivery of product milestones.
- Work closely with cross-functional teams, including engineering, design, and marketing, to drive product development projects.

**User Experience (UX) and Design**:

- Work with UX/UI designers to create user-friendly interfaces that enhance the overall user experience.
- Collect and analyze user feedback to inform product improvements.

**Data Analysis**:

- Utilize data analytics tools to gather insights into user behavior and product performance.
- Work with data scientists to make data-driven decisions and optimize product features.

**Documentation**:
*** Create and maintain comprehensive product documentation, including specifications, user guides, and release notes.

**Stakeholder Communication**:

- Communicate effectively with internal teams and external partners, providing updates on product development progress and addressing inquiries. Quality **Assurance**:

- Collaborate with QA teams to ensure the quality and reliability of product releases.

**Qualifications**:

- Bachelor’s degree in Business, Marketing, Computer Science, or a related field from an accredited institution
- 0-1 years of experience in product management or a related role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Familiarity with agile development methodologies.

**Why join us?** - A collaborative output driven program that brings cohesiveness across businesses through technology
- Improve the average revenue per use by increasing the cross-sell opportunities
- A solid 360 feedback from your peer teams on your support of their goals
- Respect, that is earned, not demanded from your peers and manager