Front Office Executive

1 week ago


Gopalapuram Chennai Tamil Nadu, India Dr.Mohan'S Diabetes Specialities Centre Full time

**Job description**

**Job description**

To provide Quality patient service and maintain good patient relationship

Maintaining the TAT in registration process

Case sheet management:

- Maintenance and easy retrieval of case sheet
- Regular online updating of case sheet

Giving correct time-slot for the patients and dispatch of reports without delay

Coordination in Patient - Doctors query management

Updating of visiting consultant data

Managing and handling patient issues and escalation to the reporting authority

Telephone etiquette

100 % conversion in enquiries ( Webmail, Knowlarity, I/g calls), DFC calls for review patients

Provide quality knowledge about the service, Promotion of packages and home care facility

Quality parameters followed as per SOP's

Error free registration

Collection of feedback forms No. of positive patients comments - C-Sat, D-Sat, arranging for hospital tour.

**Benefits**:
Health insurance

Life insurance

Provident Fund

**Schedule**:
Rotational Shift

Night Shift

**Education**:
Bachelor's (preferred)

Experience:0-5 Years

Front office: 1 year (preferred)

*Speak with the employer* +91 9952065212

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Tamil, English, Hindi, Telugu and Malayalam

Ability to Commute:

- Gopalapuram (Land mark Near Sathyam Theatre,Thousand Light)

Work Location: In person

*Speak with the employer* +91 9952065212

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift

Work Location: In person



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