
E-commerce Executive
10 hours ago
The E-commerce Manager plays a pivotal role within a company, overseeing the online sales and presence of the business. This position is critical as it entails managing the brand's image online, enhancing product visibility, and driving sales through digital channels. The primary goal of an E-commerce Pro is to optimize the online shopping experience, increase sales performance, and align the e-commerce strategies with the overall corporate goals. An effective E-commerce Manager not only boosts revenue but also ensures customer satisfaction and retention.
Table of contents
- General Job Description
- Average Salaries in 2024
- Free Job Post Template
- Examples of Good Interview Questions
- Frequently Asked Questions
**Key Responsibilities**
The E-commerce Manager is responsible for a variety of tasks aimed at optimizing the online business. Key responsibilities include:
- Developing and executing e-commerce strategy in alignment with overall business goals.
- Managing and updating the online store, ensuring that the layout, positioning, and offerings are aligned with customer behavior and preferences.
- Analyzing market trends and adapting strategies to compete with other brands in the industry effectively.
- Collaborating with IT and Marketing departments to integrate technologies that improve the online customer experience.
- Managing digital marketing campaigns across multiple channels to drive brand awareness and revenue.
- Monitoring website traffic and customer reviews to gauge responses to site updates, new product introductions, and other changes.
- Optimizing website search engine performance (SEO), ensuring that the site ranks high in relevant searches and attracts more visitors.
- Overseeing a team of professionals in charge of digital content, inventory, and customer service.
- Generating reports on e-commerce activity and performance, discussing the findings with senior management, and proposing new strategies to improve results.
**Key Tasks and Duties**
The day-to-day tasks of an E-commerce Manager involve various operational, managerial, and strategic duties:
- Coordinating with product development and supply chain teams to manage product listings, descriptions, and inventory levels.
- Employing data analytics tools to track and analyze website performance and customer engagement metrics.
- Supervising and training the e-commerce team, delegating tasks effectively, and ensuring high-quality customer service.
- Managing budgets and forecasting sales targets for online sales channels.
- Negotiating with vendors and service providers to secure advantageous terms for web-based tools and services.
- Ensuring compliance with legal regulations in online sales, including data protection laws.
- Staying updated with the latest developments in e-commerce technology and necessary skills to maintain competitive.
**Job Types**: Full-time, Permanent
Pay: ₹11,438.41 - ₹40,080.14 per month
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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