L4 - Cv Dms - Noida - Up - Bacl

1 day ago

Ghaziabad Uttar Pradesh, India Bajaj Auto Full time

**Experience**: 2 - 8 Years

**Location**: Ghaziabad RO (BACL)Uttar Pradesh

**Nature of Job**: After-Sales

**Job role**: Collection [BACL]
- LEVEL: L4
- DEPARTMENT: CV DMS
- DESIGNATION: ASST.MANAGER
- RESPONSIBLE FOR: ALLOCATION OF PORTFOLIO TO VENDOR
- LOCATION: CITY
- EXPERIENCE: MINIMUM 2 YEARS OF EXPERIENCE, PREFERABLY IN FINANCIAL SERVICES/BANKING/FMCG/NBFC
- PREFERRED AGE: MAXIMUM 30 YEARS
- QUALIFICATION: ANY GRADUATE/ P.G/M.B.A.
- REPORTING TO: AREA MANAGER
- NATURE OF ROLE: INDIVIDUAL PERFORMER
- NEGOTIATION SKILLS
- MANAGING TEAMS
- RELATIONSHIP MANAGEMENT
- RESULT ORIENTED
- MULTITASKING
- Achieving the bucket wise resolution as per the target
- Reducing the flow rate to the next buckets
- Managing the Agencies & monitoring their performance
- Field visit on risk cases & escalation of issue cases after verification
- Follow up of Process & Compliance

**KEY PERFORMANCE AREA**

**SKILL SET REQUIRED**

**DESCRIPTION**

- Allocation of portfolio to vendor basis the past performance trend and FOS availability, creating adequate manpower capacity for the portfolio.
- Review cases with FOS / TL and work assignment basis the disposition code.
- Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.
- Receipt book & Repo kits allocation and auditing periodically
- Agency billing closure within 60 days of the work completed month.
- Ensuring prior approvals in repo cases & helping the agency manage repo related issues.
- Handling collection/repo related customer service issues/escalations.
- Coordinating with legal team for initiating legal actions against chronic defaulters & dealing with enforcement agencies in cases filed against BACL by customers/third parties.
- BKT resolution with agency and FOs level need to be tracked & reviewed.
- Flow rates to next BKT needs to be restricted on the location you are handling.
- Remove the non-performing FOs and recruitment the fresh team and train as and when required.
- CRM queries needs to be closed as per the TAT assigned.
- RCU audit queries must be reverted before TAT and implementation of committed action at field level.
- Receipt book discrepancies needs to be discussed with agency and ensure no reoccurrence of such issues in field.
- HHT 100% utilization and report to be submitted to ACM / RCM on regular basis.
- HHT not working need to be informed to IT team for need of support.

**ROLE PROFILE/JOB RESPONSIBILITIES

  • L4 - Mc Dms - Mp - Barwani- Bacl

    1 day ago

    Bhopal, Madhya Pradesh, India Bajaj Auto Full time

    **Experience**: 2 - 8 Years **Location**: Bhopal RO (BACL)Madhya Pradesh **Nature of Job**: After-Sales **Job role**: Collection [BACL] - Level: L4 - Department: MC DMS - Designation: Officer - Responsible for: Allocation of portfolio to vendor - Location: City - Experience: Minimum 2 years of experience, preferably in Financial...

  • L4 - Branch Operation - Ghaziabad - Bacl

    1 day ago

    Ghaziabad, Uttar Pradesh, India Bajaj Auto Full time

    **Experience**: 2 - 7 Years **Location**: Ghaziabad RO (BACL)Uttar Pradesh **Nature of Job**: Business Support **Job role**: Others **Position/Designation** **Assistant Manager - Branch Operations** **Grade/Level** **L4** **Location** **Ghaziabad** **Experience** **Minimum 2 to 4 years of experience, preferably in Financial...

  • L4 - Tw Sales - Ghaziabad - Bacl

    7 days ago

    Ghaziabad, Uttar Pradesh, India Bajaj Auto Full time

    **Experience**: 2 - 7 Years **Location**: Ghaziabad RO (BACL)Uttar Pradesh **Nature of Job**: Sales & Marketing **Job role**: Sales **DESCRIPTION** - Position: CSM - Sales (Motor Cycles) - Looking After: Off Roll Sales - Grade: L4 - Qualification: Any Graduate/ PG/MBA - Reporting To: Area Manager - Sales (Motor Cycles) - Nature of Role: Individual...

  • L4 - Branch Operation - Lucknow - Bacl

    1 day ago

    Lucknow, Uttar Pradesh, India Bajaj Auto Full time

    **Experience**: 2 - 7 Years **Location**: Lucknow RO (BACL)Uttar Pradesh **Nature of Job**: Business Support **Job role**: Others **Position/Designation** **Assistant Manager - Branch Operations** **Grade/Level** **L4** **Location** **Lucknow** **Experience** **Minimum 2 to 4 years of experience, preferably in Financial...

  • L4 - Branch Operation - Gorakhpur - Bacl

    1 day ago

    Gorakhpur, Uttar Pradesh, India Bajaj Auto Full time

    **Experience**: 2 - 7 Years **Location**: Gorakhpur (BACL)Uttar Pradesh **Nature of Job**: Business Support **Job role**: Others **Position/Designation** **Assistant Manager - Branch Operations** **Grade/Level** **L4** **Location** **Gorakhpur** **Experience** **Minimum 2 to 4 years of experience, preferably in Financial...

  • L4 - Tw Sales - Agra - Bacl

    1 day ago

    Agra, Uttar Pradesh, India Bajaj Auto Full time

    **Experience**: 1 - 7 Years **Location**: Agra (BACL)Uttar Pradesh **Nature of Job**: Sales & Marketing **Job role**: Sales **DESCRIPTION** - Position: CSM - Sales (Motor Cycles) - Looking After: Off Roll Sales - Grade: L4 - Qualification: Any Graduate/ PG/MBA - Reporting To: Area Manager - Sales (Motor Cycles) - Nature of Role: Individual...

  • L4 - Branch Operation - Bhopal - Bacl

    1 day ago

    Bhopal, Madhya Pradesh, India Bajaj Auto Full time

    **Experience**: 2 - 7 Years **Location**: Bhopal RO (BACL)Madhya Pradesh **Nature of Job**: Business Support **Job role**: Others **Position/Designation** **Assistant Manager - Branch Operations** **Grade/Level** **L4** **Location** **Bhopal** **Experience** **Minimum 2 to 4 years of experience, preferably in Financial...

  • L4 - Branch Operation - Vijayawada - Bacl

    1 day ago

    Vijayawada, Andhra Pradesh, India Bajaj Auto Full time

    **Experience**: 2 - 7 Years **Location**: Vijayawada (BACL)Andhra Pradesh **Nature of Job**: Business Support **Job role**: Others **Position/Designation** **Assistant Manager - Branch Operations** **Grade/Level** **L4** **Location** **Vijayawada** **Experience** **Minimum 2 to 4 years of experience, preferably in Financial...

  • L2 - Dgm- Rm - Mc Dms - Up-west - Ghaziabad - Bacl

    1 day ago

    Ghaziabad, Uttar Pradesh, India Bajaj Auto Full time

    **Experience**: 10 - 20 Years **Location**: Ghaziabad RO (BACL)Uttar Pradesh **Nature of Job**: After-Sales **Job role**: Collection [BACL] **Description** - Level: L2 - Department: MC Flow - Designation:DGM- RM - Responsible for: Collections performance - Location: City-RO - Experience: Minimum 10 years of experience, preferably in Financial...

  • L4 - Tw Sales - Damoh - Bacl

    1 day ago

    Bhopal, Madhya Pradesh, India Bajaj Auto Full time

    **Experience**: 1 - 7 Years **Location**: Bhopal RO (BACL)Madhya Pradesh **Nature of Job**: Sales & Marketing **Job role**: Sales **DESCRIPTION** - Position: CSM - Sales (Motor Cycles) - Looking After: Off Roll Sales - Grade: L4 - Qualification: Any Graduate/ PG/MBA - Reporting To: Area Manager - Sales (Motor Cycles) - Nature of Role: Individual...