Customer Care Executive

4 days ago

Salt Lake Kolkata West Bengal, India Cloudvista Services Full time

**Domestic BPO**

E-commerce Process.
- **Roles and Responsibilities**:_
- _Assesses customers issues and takes appropriate actions to ensure the customers needs are satisfied. _
- _Be proactive and take initiatives to explore and learn about the product that we offer_
- _Understand standard operation procedures and delivers services that is according to the quality standards set by the company_

**Benefits**:

- Fixed Shift
- Fixed week off
- Good working environment

Location-Salt Lake sec-V (Webel More)

Shift Timing:
8:00 am to 5:00 pm
9:00 am to 6:00 pm
10:00 am to 7:00 pm
11:00 am to 8:00 pm

Experience: 6 month

Good communication skills of Hindi ,English and Bengali
Must have knowledge of Excel and word

This job can be widely searched at Bpo, voice process, telecalling,Inbound calls ,outbound calls, English, Bengali, Hindi,technical knowledge, customer support, customer care, customer service, fixed shift, kolkata

Pay: ₹13,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- BPO Sector (Call Centre): 1 year (required)
- Domestic voice process: 1 year (required)

**Language**:

- Hindi (required)
- English (required)
- Bengali (required)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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