
Customer Care Executive
3 days ago
**Domestic BPO**
E-commerce Process.
- **Roles and Responsibilities**:_
- _Assesses customers issues and takes appropriate actions to ensure the customers needs are satisfied. _
- _Be proactive and take initiatives to explore and learn about the product that we offer_
- _Understand standard operation procedures and delivers services that is according to the quality standards set by the company_
**Benefits**:
- Fixed Shift
- Fixed week off
- Good working environment
Location-Salt Lake sec-V (Webel More)
Shift Timing:
8:00 am to 5:00 pm
9:00 am to 6:00 pm
10:00 am to 7:00 pm
11:00 am to 8:00 pm
Experience: 6 month
Good communication skills of Hindi ,English and Bengali
Must have knowledge of Excel and word
This job can be widely searched at Bpo, voice process, telecalling,Inbound calls ,outbound calls, English, Bengali, Hindi,technical knowledge, customer support, customer care, customer service, fixed shift, kolkata
Pay: ₹13,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- BPO Sector (Call Centre): 1 year (required)
- Domestic voice process: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
- Bengali (required)
Shift availability:
- Day Shift (preferred)
Work Location: In person
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