
Roc Central Strategy
4 days ago
**DESCRIPTION**:
Amazon Transportation Services (ATS) is seeking a highly skilled and a motivated team player to be part of the dynamic ROC team which supports NA and EU Surface Transportation Operations. The Surface Transportation Operations team addresses disruptions in the Middle Mile network, supporting drivers and carriers faced with unexpected events (poor weather, road closures, unexpected surges in volume, mechanical breakdowns, etc.) to allow them to deliver packages safely and on time.
Key job responsibilities
Responsibilities include, but are not limited to:
1. Timely and accurate delivery of headcount plans for respective ROC operations programs considering factors of forecast and operational productivity inputs for each site.
2. Create hiring plans and govern the process by coordinating with involved teams like recruitment, training and operations.
3. Create estimated capacity to deliver against forecast basis on the derived headcount plan.
4. Independently solve and deliver for business problems related to planning with occasional direction. Drive an agile capacity model to meet customer promised SLA
standards.
5. Deliver cost efficient HC plans and driving hiring demands for the ROC Ops organization. Optimize headcount capacity for the business by balancing customer experience/service levels, employee experience, operational flexibility, and cost effectiveness
6. Work in partnership with Operations, Change Management, Recruiting, Training, Finance, and Business Teams to drive the strategic direction of Amazon’s ROC capacity planning (long-term) network strategy.
7. Manage the analysis of daily, weekly, and monthly reporting of key performance indicators of Planning.
**BASIC QUALIFICATIONS**:
- 1+ years of tax, finance or a related analytical field experience
- 2+ years of complex Excel VBA macros writing experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL
**PREFERRED QUALIFICATIONS**:
- Experience in Excel or SQL
- Experience using very large datasets
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