Backend Executive

2 days ago

PimpriChinchwad Maharashtra, India Thinkitive Technologies Private Limited Full time

### Job Description: Backend Executive
- #### Position Overview
- The Backend Executive is responsible for supporting the organization’s backend operations, ensuring seamless management of processes related to customer service, data management, and administrative tasks. This role involves coordinating with various teams, preparing reports, and assisting in overall project management to facilitate business objectives.
- #### Key Responsibilities
- **Data Management**:

- Collect, analyze, and maintain data relevant to business operations.
- Update databases with accurate and timely information.
- Generate and prepare reports based on data analysis for management review.
- **Order Processing**:

- Manage order entries and ensure timely processing of orders.
- Coordinate with internal teams to track order status and resolve any issues.
- **Customer Service Support**:

- Assist in handling customer queries and complaints, providing timely resolutions.
- Liaise with the customer service team to identify and address issues affecting customer satisfaction.
- **Documentation**:

- Prepare, file, and maintain various administrative documents, reports, and correspondence.
- Ensure that all documentation is accurate, up-to-date, and accessible.
- **Communication**:

- Facilitate effective communication between departments and ensure information flows smoothly.
- Support the management team in coordinating meetings and setting agendas.
- **Administrative Support**:

- Provide general administrative assistance to the team, including scheduling, filing, and data entry tasks.
- Assist with inventory management and procurement processes as needed.
- **Process Improvement**:

- Identify opportunities for process improvement and efficiency enhancements.
- Contribute to the development and implementation of best practices in backend operations.
- #### Qualifications
- **Education**:

- Bachelor’s degree in Business Administration, Management, or a related field preferred.
- **Experience**:

- Previous experience in a backend or administrative role is highly desirable.
- Familiarity with data management and CRM software is a plus.
- **Skills**:

- Strong analytical skills and attention to detail.
- Excellent written and verbal communication abilities.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
- Ability to work independently and collaboratively within a team.
- **Attributes**:

- Strong problem-solving skills and ability to manage multiple tasks.
- Proactive attitude and willingness to learn.
- High level of professionalism and confidentiality.
- #### Working Conditions
- Generally office-based, with standard working hours.
- May require extended hours during peak business periods.
- #### Salary
- Competitive salary based on experience, along with a benefits package.
- ### Application Process
- This job description can be customized to reflect the specific needs and requirements of your organization or industry.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹9,904.80 - ₹34,499.20 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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