Trainer

3 days ago

Bengaluru Karnataka, India ResultsCX Full time

**Description**

**UK/International Banking Client Experience a MUST**

**Rotational schedule - including overnights**

**Onsite work**

**In this role you will**:

- Training Delivery:
Deliver engaging and effective training sessions on UK banking back-office processes, including but not limited to account operations, payments processing, compliance, risk management, and reconciliation.
- Content Development:
Design, develop, and update training materials, manuals, and e-learning modules in line with industry standards and company requirements.
- Needs Assessment:
Conduct training needs assessments to identify skill gaps and develop customized learning solutions to address those gaps.
- Compliance and Standards:
Ensure that all training content is aligned with UK banking regulations, compliance requirements, and company policies.
- Performance Monitoring:
Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics. Provide recommendations for continuous improvement.
- Collaboration:

- Onboarding Support:
Facilitate onboarding sessions for new hires, ensuring they are equipped with the knowledge and skills needed to excel in their roles within the UK banking back office.
- ____________________** We are looking for someone who has**:
o Minimum of 5+ years of experience in a trainer role, specifically within the UK banking domain.
- Experience in Remediation, Complaints processing will be added advantage
- Strong understanding of back-office operations, including payments, settlements, regulatory compliance, and risk management.
- Education:

- Bachelor’s degree in Business, Finance, or a related field (preferred).
- Certifications in training, coaching, or banking operations are an advantage.
- Skills:

- Excellent verbal and written communication skills.
- Strong presentation and facilitation skills.
- Proficiency in MS Office (Word, Excel, PowerPoint) and e-learning platforms.
- Analytical mindset with the ability to translate complex processes into simplified training content.
- Knowledge of UK banking regulations and compliance standards.

**Why join our ResultsCX team?**
- Competitive salary package
- Transport facility for night shifts
- Comprehensive training and development opportunities
- Health insurance and other employee benefits
- Collaborative and supportive work environment

**About ResultCX**:
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.

  • Zonal Trainer

    2 weeks ago

    Bengaluru, Karnataka, India Urban Company Full time

    **Job Summary**: We are seeking an experienced and skilled Zonal Trainer to join our team at Urban Company. As a Zonal Trainer, you will be responsible for curating content to teach partners vocational skills, training trainers, and ensuring adherence to basic requirements. Your primary goal will be to enhance the skills and knowledge of our partners and...

  • Personal Trainer, General Trainer

    3 days ago

    Bengaluru, Karnataka, India Transformers An Athletic Lab Full time

    **We are looking for a Fitness Trainer (General Trainer and Personal Trainer) who will run and supervise various fitness and health programs**. You will assess the physical and health conditions of clients, create appropriate exercise plans, and monitor their improvement. You will also explain applicable safety rules and regulations **Job Types**:...

  • Aviation Trainer

    2 weeks ago

    Bengaluru, Karnataka, India Kenpro Placement Solutions Pvt Ltd Full time

    This is a full-time on-site role for an Aviation Trainer (Faculty) located in Kalyannagar, Bangalore. - The Aviation Trainer will be responsible for delivering high-quality theoretical and practical training related to inflight Aviation services, ground staff, and customer service. - They will also be responsible for curriculum development and assessment of...

  • Trainer

    1 week ago

    Bengaluru, Karnataka, India Urban Company Full time

    **Role**:Trainer - Cleaning Category **About the Company** Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, which are delivered in the comfort of their home and at a time of their choosing....

  • Elite Personal Trainer

    2 weeks ago

    Bengaluru, Karnataka, India Iron and Strength Fitness Pvt Ltd Full time

    Join our team of elite personal trainers at Invictus Athletic Club and progress your career to the next level. Located on Sarjapur Main Rd we are seeking out trainers that are... - Certified & skilled trainers only - Humble, hungry and people-smart - High level communication skills - Growth and learning mindset New team members will be able to join the...

  • Aptitude Trainer

    2 days ago

    Bengaluru, Karnataka, India Ethnotech Academic Solutions Full time

    **Hiring - Aptitude Trainer** **Responsibilities**: - Develop and implement training programs focused on aptitude and cognitive skills. - Conduct classroom and online training sessions. - Create engaging and interactive training materials. - Assess student performance and provide constructive feedback. - Monitor and evaluate the effectiveness of training...

  • Sales Trainer

    2 days ago

    Bengaluru, Karnataka, India Meraki training Solutions Full time

    DESIGNATION**:Process Trainer** QUALIFICATION**:Any Degree** LOCATION / LOCALITY**:Whitefield, Bengaluru** CTC BUDGET**:6 to 8 LPA** EXPERIENCE REQUIRED**:2 years** WORK DAYS**:Rotational shifts - day shifts - 1 day rotational off - No cab** WORK TIMINGS**:Day shifts - rotational** NOTICE PERIOD **:0 to 15 days** INDUSTRY OF THE ORGANIZATION: BPO **OTHER...

  • Catia V5 Macros Trainer

    1 week ago

    Bengaluru, Karnataka, India Sumedhas Tech Solutions Pvt Ltd Full time

    Training Details - #Training_Module:"CATIA V5 Macros" - #Training_Mode: Online - #Training_Participants:10-15(Laterals) - #Training_Dates: To be determined - #Training_Requirements:(Below) CATIA V5 Macros 1. Basic Overview 2. Interacting with CATIA Environment 3. Components of CATPart/CATProduct 4. VBScript Commands Kindly Share, - Trainer's Profile:...

  • Process Trainer

    1 week ago

    Bengaluru, Karnataka, India PetaBytes Computers Pvt. Ltd. Full time

    **Process Trainer** **Job Location: Bangalore.** **Working Mode: Work from Office.** **Required**: Minimum 1+ year on paper experience as a Process Trainer in BPO. Should be aware of NHT, OJT, TNA, TNI, etc. Excellent Communication skills in English and Hindi. This is for a domestic process and it'll be 6 days working. **Job Types**: Full-time,...

  • Sales Trainer

    1 week ago

    Bengaluru, Karnataka, India Mercury Solutions Limited Full time

    Required Sales trainers for a leading telecom giant on an urgent basis. Experience required 3-5 years of sales training or sales (service provider )experience. Should be open to travel Location:Delhi,Mumbai,Bengaluru,Indore Pay: ₹30,000.00 - ₹35,000.00 per month **Benefits**: - Flexible schedule - Paid sick time Schedule: - Day shift Supplemental...