Network Automation Architect

**Family Description**

Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases.

**Subfamily Description**

Care (CAR) comprises the support of customers (in line with contractual service agreements) and internal Nokia stakeholders in pre
- and post-sales activities with technical and non-technical topics, including first level contact with customers for software and hardware incidents or requests. Ensures readiness of service delivery and covers the provision of recommendations to product houses on design for serviceability aspects. Contains escalation of key issues to appropriate functions.
- Provide NMS Solution Architecture leadership for NI led projects
- Provide NSP consultation workshops to Customers to enhance their experience of the product by leveraging the powerful features of Nokia’s leading-edge Carrier SDN platform
- Provide guidance on NSP Application configuration and utilization based on project requirements and best practices
- Author HLD/LLD design, configuration, operational or test documentation as required for the project
- Provide guidance on NSP Integration with third party OSS and other Nokia Network Management Systems
- Provide northbound API expertise and consultation
- Develop and keep up to date consultation workshop material and design document templates
- Work closely with the global team and with Product Line Management to enhance professional services delivery, best practices and the overall customer experience
- The work can frequently be at customer premises for short durations of time (1 week typical), travel is a requirement for this posit

**Your skills and experience**

You have:

- Experience in consulting and providing professional services directly to external Customers
- Advanced knowledge of Network Management Systems concepts and protocols such as FCAPS, PCEP, NETCONF YANG, OpenFlow, SNMP, HTTP SOAP, JMS, REST
- Experience using Linux/Unix operating systems, databases technologies (Oracle, MySQL, PostGRE etc)
- Strong knowledge of IP/MPLS Network Management and protocols: IPv4 and IPv6, BGP, ISIS, OSPF, MPLS - RSVP-TE, LDP, etc., L2/L3 VPN, QoS, Security
- Knowledge of Optical Transport Networking: WDM, OTN, gMPLS, Add-Drop Multiplexing
- Knowledge of Software Defined Networking, SD-WAN, SDN Automation
- Experience with Service Assurance, OAM Testing & Reporting
- Knowledge of Big Data/Analytics concepts is an asset
- Knowledge of Virtualized Network Functions and Cloud Computing concepts and platforms such as OpenStack, VMWare, and hypervisor technology (KVM, ESXi)
- Multi-vendor OSS integration experience
- “Make it happen” attitude, inventive, resourceful and flexible in a fast-paced, challenging and ever changing environment.
- Excellent verbal, written and presentation skills.

**EDUCATION**
- Bachelor's degree or higher in Computer Science, Telecom, Software Engineering, or equivalent experience.
- IP, Virtualization, SDN and OSS training / certification is an asset.

**Come create the technology that helps the world act together**

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

**What we offer**

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

**Nokia is committed to inclusion and is an equal opportunity employer**

Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by BloombergWorkplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.