Client Servicing Executive

4 days ago


Andheri Mumbai Maharashtra, India Brij Design Studio Full time

**Key Responsibilities**:

- **Client Relations**: Act as the primary point of contact for assigned clients, building strong, long-term relationships and understanding their business goals.
- **Project Management**: Coordinate with internal teams to oversee project timelines, ensuring timely and high-quality delivery.
- **Needs Assessment**: Work closely with clients to identify their specific requirements and expectations, translating these into clear, actionable briefs for the design and marketing teams.
- **Progress Tracking & Reporting**: Provide clients with regular updates on project status, handling questions, concerns, or changes swiftly.
- **Problem Solving**: Anticipate potential project challenges, addressing and resolving issues to ensure successful project outcomes.
- **Upselling and Cross-Selling**: Identify new opportunities to introduce additional services and expand existing accounts in alignment with client needs.
- **Feedback Collection**: Gather client feedback post-project and provide actionable insights to help improve future service delivery.

**Qualifications**:

- Bachelor’s degree in Business, Marketing, Communications, or related field.
- 2+ years of experience in client servicing, account management, or project management within an agency or creative setting.
- Excellent communication and interpersonal skills with a client-centric approach.
- Strong project management and organizational skills, with the ability to handle multiple accounts and deadlines.
- Problem-solving mindset with the ability to think on your feet.
- Knowledge of brand development, packaging design, or digital marketing is a plus.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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