Trade and Transaction Operator

**Job Title
- TAS Operations**

**Location**:Bangalore/Pune, India

**Role Description**

Trust & Agency Services (TAS) having over 1,500 clients ranging from multi-national corporations to banks and financial institutions, hedge funds, asset managers and supranational agencies around the world. TAS Ops support all types of transactions in the debt capital markets - from conventional to structured debt products, project finance, REITS, and Islamic finance - and services for escrows, restructurings and exchanges, loan agency and document custody.

The Trade and/or Transaction Associate strives to be a Subject Matter Expert (SME) with internal partners and/or external clients (as appropriate) and within the wider market to improve market practices and platforms. The Trade and/or Transaction Associate builds and manages partnerships between internal businesses to ensure that the bank’s business objectives are delivered, comply with operational control, external regulation and continue to improve the bank’s technology platforms, as appropriate. Where relevant, they focus on new business initiatives and working as a team to ensure full front-to-back operational readiness for products ranging from high-volume vanilla trading through to highly complex structured transactions.

Regulatory change and an ever-evolving business environment mean that the Trade and/or Transaction Associate must continually provide input and creative innovative solutions to deliver efficiencies and protect the bank and its shareholders.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy.
- Best in class leave policy.
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**
- As an Associate (Operations Manager), you are expected to achieve success by leading yourself, your team and the business.
- Perform internal controls and support the daily production.
- Should be able lead the daily calls with business/onshore understand and articulate to requirements from the onshore for the smooth course of the process.
- Responsible for responding to ad-hoc issues or client queries on a timely basis, ensuring all communications have been responded to before end of day.
- Ensure process documentation is relevant and updated regularly for your process to audit standards.
- Coach, Mentor, Develop, Onboard and provide career development planning and opportunities to the team members.
- Ensure Mandatory Compliance Courses are completed on time by you and your team.
- Identify and reward the performers through various rewards and recognition programs.

**Your skills and experience**

**Mandatory Skills**:

- Good written & verbal English skills. Ability to converse clearly with internal staff via telephone and using written communication.
- Good typing speed with accuracy, MS Office (especially MS excel)
- Ability to provide high transaction productivity and high level of attention to detail.

**Preferred Skills**:

- Basic knowledge of key elements of document review
- Ability to work effectively on a team.
- Able to operate calmly and efficiently in a high volume, intense atmosphere that maintains a very low margin of error.

**How we’ll support you**
- Training and development to help you excel in your career.
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.

**About us and our teams**

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.