Front Office Executive

JLL supports the Whole You, personally and professionally.

Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
Site personnel are notified of guest’s arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.
Ensure Accenture specific processes/manuals is followed
Visitor admission is properly authorized
Assisting with special needs for visitors with disabilities.
Ensuring basic cleanliness of lobby, lifts and public area.
Ensure the laptop details are scanned and check for Govt. ID’s.
Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.
Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival
Client safety and security protocols are followed
Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
Ensuring the all last-minute visitors are guided to do a self-checking with self-check in Kiosk.
Giving daily handover of tasks completed and pending
Ensuring all devices are operational and placed at the desk. iPad /printer/ Camera/ Scanner Etc.
Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk.
Handling cash and maintaining the VMS register.
Checking the VMS and ensuring all Clients and Visitors badges are prepared as requested.
Following up with teams to ensure approvals are in place for all upcoming visits
Checking the Client welcome screen and getting it updated by IT team.
Coordinating with HK for proper cleaning and maintenance e of lobby.
Guiding Visitors, Clients or employees to correct floor.
Being aware of all emergency exists in the floor and guiding the team members during emergency.
Having up to date knowledge of all Floors and IG operating from each floor.
Reconciliation of all Access cards and paper badges issued from reception.
Making and sharing of Daily report to Manager.
Greet guest and colleagues with a smile and maintain a friendly facial expression.
Answering the calls within 3 rings.
Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
Site personnel are notified of guest’s arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.
Ensure Accenture specific processes/manuals is followed
Visitor admission is properly authorized
Assisting with special needs for visitors with disabilities.
Ensuring basic cleanliness of lobby, lifts and public area.
Ensure the laptop details are scanned and check for Govt. ID’s.
Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.
Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival
Client safety and security protocols are followed
Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
Ensuring the all last-minute visitors are guided to do a self-checking with self-check in Kiosk.
Giving daily handover of tasks completed and pending
Ensuring all devices are operational and placed at the desk. iPad /printer/ Camera/ Scanner Etc.
Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk.
Handling cash and maintaining the VMS register.
Checking the VMS and ensuring all Clients and Visitors badges are prepared as requested.
Following up with teams to ensure approvals are in place for all upcoming visits
Checking the Client welcome screen and getting it updated by IT team.
Coordinating with HK for proper cleaning and maintenance e of lobby.
Guiding Visitors, Clients or employees to correct floor.
Being aware of all emergency exists in the floor and guiding the team members during emergency.
Having up to date knowledge of all Floors and IG operating from each floor.
Reconciliation of all Access cards and paper badges issued from reception.
Making and sharing of Daily report to Manager.
Greet guest and colleagues with a smile and maintain a friendly facial expression.
Answering the calls within 3 rings.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritiz