Gold Loan Officer

2 days ago

Kondapur Hyderabad Telangana, India AimPlus Staffing Solutions Full time

Main Task
- Serve Gold Loan from Home customers by handling the end-to-end transactions, while ensuring the customer gets the most optimal service.
- Source new customers through BTL marketing and customer calling

Areas of Responsibility
- Ensuring the customer gets the most optimal service and completing the end-to-end GLFH transaction_

a. Promptly travel to and from the customers home while safely handling the gold in transit

b. Carry out GLFH transaction while strictly adhering to process and policies

c. Maintain high level of customer satisfaction

d. Gold appraisal

Generating leads for GLFH

a. By conducting BTL marketing

b. Call inactive and other prospective customers

c. Responsible for conversion of leads generated

KRA

a. Adherence of timeliness (fulfilling the appointment within a specified time)

b. Proper adherence to process and policies to facilitate smooth functioning of GLFH (zero spurious)

c. Quality of service

d. Number of leads generated through customer visit/calls and conversion %

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Gold Loan: 1 year (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: In person

**Speak with the employer**
+91 8297551406
Expected Start Date: 24/02/2025

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