Reservation Associate
2 weeks ago
**Front Office Operation** **Sales & Marketing Planning** - Plan & prepare forecasts on a timely basis for review. - Plan & prepare monthly reports, forecasts and other relevant reports. - Ensure that the various monthly statistical reports are generated and assist in the development of occupancy forecasts for the annual budget. **People Management** - Provide effective support to the team to enable them to provide effective and efficient services. - Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. - Ensure that the team has been trained for all safety provisions. **Financial Management** - Identify optimal, cost effective use of the resources and educate the team on the same. - Maintain and update corporate database, entering guest bookings to ensure guest information / records are kept up to date and accurate for future events. - Assist in the development of occupancy forecasts for the annual budget. **Operational Management** - Ensure that team refers to guest history before creating a Guest folio to follow special instruction in case of regular and VIP Guests. - Ensure the accurate positioning of the hotel in terms of occupancy and rooms availability - Ensure that the corporate account number is recorded on the Guest Folio to help monitor quantum of business generated through respective companies. - Ensure calculative overbooking. - Give discounts and corporate rates, as per the company’s policy. - Supervise and delegate work to reservation associate - Ensure that all reservations are recorded as per standard procedures. - Handle additional responsibilities as and when delegated by the Management. - **Hygiene / Personal safety / Environment**:_ - Ensures that the workplace and storage areas remain clean and tidy - Respects the instructions and safety guidelines for the equipment (s)he uses - Applies the hotel's security regulations (in case of fire etc) - Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Novotel' ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme. **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Flexible shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Bengaluru - 560103, Karnataka: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred)
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Reservations Associate
4 days ago
Bengaluru, Karnataka, India Marriott International, Inc Full time**Additional Information** **Job Number**25073529 **Job Category**Reservations **Location**JW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
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Reservations Associate
2 weeks ago
Bengaluru, Karnataka, India Marriott International, Inc Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Description POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests....
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Reservations Associate
4 days ago
Bengaluru, Karnataka, India Marriott International, Inc Full time**Additional Information** **Job Number**25038933 **Job Category**Reservations **Location**JW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
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Reservation Associate
5 days ago
Bengaluru, Karnataka, India Marriott International, Inc Full time**Job Number** 24162980 **Job Category** Reservations **Location** Sheraton Grand Bengaluru Whitefield Hotel and Convt, Prestige Shantiniketan, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...
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Reservations Associate
4 days ago
Bengaluru, India GRAND MERCURE Full timeCompany Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Reservation Associate
2 weeks ago
Bengaluru, Karnataka, India Marriott International, Inc Full time**Additional Information** **Job Number**25000521 **Job Category**Reservations **Location**Courtyard Bengaluru Outer Ring Road, Outer Ring Road, Bengaluru, Karnataka, India, 560103 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
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Reservations Associate
4 days ago
Bengaluru, Karnataka, India Marriott International, Inc Full time**Job Number** 24147372 **Job Category** Reservations **Location** Aloft Bengaluru Outer Ring Road, Cessna Business Park, Sarjapur - Marathahalli Outer Ring Road, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...
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Reservations Associate
4 days ago
Bengaluru, Karnataka, India Marriott International, Inc Full time**Job Number** 24163780 **Job Category** Reservations **Location** Courtyard Bengaluru Hebbal, No 2/55 Outer Ring Road, Nagavara, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax,...
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Reservation Associate
5 days ago
Sadashivanagar, Bengaluru, Karnataka, India HOYSALA VILLAGE RESORT Full timeExperience : 0 to 1 year in Hotel / resorts reservations. **Freshers can also apply.** - **Manage Reservations**: Handle bookings from various channels and ensure accurate data entry. - **Guest Relations**: Provide excellent customer service, handle special requests, and coordinate with other departments. - **Revenue Management**: Collaborate on pricing...
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Reservations Executive
2 days ago
Bengaluru, India Marriott International Full timePOSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room...
