Logistics Coordinator

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Title: Logistics Coordinator I

Grade: 7

Position Summary

The Logistics Coordinator is a key role of the Services Parts Business Unit. This role is the entry point into Service Parts and has responsibility of transactional activities which will enable part ordering, modification, cancellation, and delivery on a global basis. All transactional work will be done in English and requires excellent oral and written communication skills.

Key Areas of Responsibility

The role of the Logistics Coordinator is a global role and may be asked to perform duties for countries across the globe. The individuals in this role must handle multiple simultaneous tasks by reviewing customer orders, and customer requests. Customers are Internal and External.

Basic Requirements-
- Flexible schedule, ability to work various shifts is a must.- Customer Service, Service Parts and/or transactional contact center experience preferred.- Demonstrates the ability to understand the fundamental principles of Customer Service and Service Parts policies and procedures and can communicate those principles when discussing tasks, assignments, projects, etc.- Listening: Demonstrates the ability to hear, understand and respond to non-technical as well as technical, verbal communications commonly encountered in the work place, on the telephone or other electronic mediums.- Oral Communication: Uses appropriate vocabulary and grammar when speaking; Expresses ideas in a clear, thorough and concise manner. Ability to listen to a customer, understand his/her needs and be able to verbally demonstrate they have listened, understood and can clearly articulate the need as well as actions which will be taken to resolve customer request.-
- Problem Solving: Demonstrates the ability to understand the fundamental principles and elements of problem solving techniques and can follow and/or excute procedures and guidelines set by the department. Uses appropriate tools, forms, and can collect data and identify resources when necessary to determine solutions.- High Berlitz Score

Preferred Requirements- Prior Logistics/Service Parts operational experience a plus- High school diploma or equivalent required.Additional Requirements:
Applicant must be willing to work U.S. Eastern Standard Time (3 P.M. - 11 P.M. local Belgrade time) and weekends.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

EEO Statement

NCR is an equal opportunity employer. It is NCR's policy to hire, train, promote and pay associates based on their job-related qualifications, ability and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, physical or mental disability, sexual orientation or veteran status.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.