Front Desk Executive

2 weeks ago

Thane, India MRR Children's Hospital Full time

Department / BU: Operations

Sub Function: Front Desk

Designation: Executive

Essential Skills:
Verbal Ability/Communication Skill (Written & Oral)
Good Analytical Skill Desirable Skills: Proficiency in office software (e.g., Microsoft Office Suite).
Excellent organizational and multitasking abilities.
Ability to handle sensitive information with discretion. Analytical approach

Min 3-6 years in relevant field Greeting and Assisting Visitors
Welcome clients and visitors with a friendly and professional demeanor.
Direct visitors to appropriate departments or individuals.
Manage visitor check-ins and check-outs, ensuring proper security protocols.
Handling Phone Calls: Answer and route incoming calls promptly and courteously.
Taking messages and ensure they are delivered to the appropriate party.
Provide information and assistance over the phone as needed.
Administrative Support:
Perform general administrative tasks such as filing, data entry, and maintaining records.
Manage and organize the front desk area to ensure a clean and efficient workspace.
Schedule and coordinate appointments, meetings, and conference room bookings.
Customer Service:
Address client inquiries and resolve issues or escalate them to the appropriate person.
Maintain a positive and professional attitude in all interactions.
Provide accurate information about services, products, and company policies.
Mail and Package Management:
Receive and distribute incoming mail and packages.
Prepare and send outgoing mail and packages as required.
Booking and Coordination:
Manage reservations for services or facilities, if applicable.
Coordinate with other departments to ensure the smooth operation of daily activities.
Financial Transactions:
Handle cash transactions and process payments if required.
Maintain accurate records of financial transactions and receipts.
Emergency Procedures:
Be familiar with and follow emergency procedures, including evacuation plans.
Assist in emergency situations as needed.

**Job Types**: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- Hospital experience will be preferred. Do you have any?

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 3 years (required)

**Language**:

- English (preferred)
- Hindi (preferred)
- Marathi (preferred)

Work Location: In person

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