Sales Coordinator

10 hours ago

Hyderabad Telangana, India Politikos Full time

Job Summary

We are seeking a dynamic and organized Hotel Sales Coordinator to support our sales team in driving revenue and enhancing guest experiences. The Sales Coordinator will serve as a key liaison between the sales department, other hotel departments, and clients, ensuring seamless coordination of bookings, events, and inquiries. This role requires excellent communication skills, a sales-oriented mindset, and a passion for delivering outstanding customer service.

**Responsibilities**:

- **Sales Support**: Assist the sales team in generating leads, preparing proposals, contracts, and banquet event orders (BEOs), and following up with clients to secure bookings.
- **Event Coordination**: Coordinate logistics for meetings, events, and group bookings, including room setups, catering, audiovisual needs, and vendor arrangements to ensure flawless execution.
- **Database Management**: Maintain and update client databases, tracking interactions, preferences, and bookings to enhance customer satisfaction and loyalty.
- **Market Research**: Conduct research to identify potential clients, industry trends, and competitive offerings to inform sales strategies.
- **Reporting**: Prepare and maintain sales reports, tracking key performance indicators such as revenue, booking conversions, and client retention.
- **Cross-Department Collaboration**: Work closely with front desk, housekeeping, catering, and other departments to ensure client needs are met and events run smoothly.
- **Administrative Tasks**: Manage schedules, file important documents, and prepare sales-related materials such as brochures, promotional kits, and presentations.

**Qualifications**:

- **Education**: High school diploma or GED required; associate’s or bachelor’s degree in hospitality, business, marketing, or a related field preferred.
- **Experience**: 1-2 years of experience in sales, hospitality, or an administrative role; previous hotel or event planning experience is a plus.
- **Skills**:

- Exceptional verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and knowledge of hotel management software (e.g., Delphi, Opera) is preferred.
- Customer-service oriented with a proactive and professional demeanor.
- Ability to work in a fast-paced environment and handle multiple priorities.
- **Other Requirements**:

- Willingness to work flexible hours, including weekends and holidays, to meet the needs of the hospitality industry.
- Valid driver’s license may be required for occasional travel or site visits.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

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