Irm Oic
2 weeks ago
**About Doyensys**:
**Job Requirement**:
**Project Role**: Fusion Technical Consultant with OIC Experience
**Work Experience**: 7+yrs in which atleast minimum 2 years of OIC experience is must
**Work location**: Chennai/WFH
**Technical Expertise**:
**Must Have Skills**:
- Proven experience as a Fusion Technical Consultant with strong expertise in Oracle Integration Cloud (OIC),
- Strong hand on experience generating BI reports (strictly Mandatory)
- Proficiency in Java, PL/SQL, Web Services, and other relevant programming languages.
- Strong problem-solving skills and the ability to troubleshoot complex technical issues independently.
- Prior experience in a customer-facing technical support role is a plus resolving P1/P2 tickets in a close deadline.
- Hands-on experience with Oracle Fusion Middleware technologies, including Oracle SOA Suite, Oracle Service Bus, and ADF.
- Excellent communication skills, both written and verbal, to effectively interact with clients and team members.
- Oracle certifications in Fusion Middleware and OIC are highly desirable.
**Good To Have Skills**:
- Good to have functional knowledge of AR, AP, GL,CM, Expense, FA, Procurement side.
**Key Responsibilities**:
- Provide expert-level support and troubleshooting for technical issues, system outages, and integration bottlenecks in a timely and efficient manner.
- Perform root cause analysis and implement preventive measures to avoid future technical glitches.
- Collaborate with cross-functional teams, including developers, functional consultants, and business analysts, to ensure seamless integration and functionality.
- Develop and maintain technical documentation, including troubleshooting guides, best practices, and solution implementation details.
- Participate in regular status meetings with clients to address support requests, provide updates, and offer recommendations for process improvement.
**Professional Attributes**:
- Flexibility
- Willing to work in shifts
- Willing to learn attitude
**Educational Qualification**: ANY
