Operations Associate

**Responsibilities**:

- Provide support and assistance to the operations team in the day-to-day activities of the company
- Assist with data entry, document management, and maintaining accurate records and files
- Coordinate with clients, immigration authorities, and other stakeholders to ensure smooth operations
- Collaborate with the front-end team to ensure seamless communication and efficient workflows
- Conduct research and gather information to support decision-making and problem-solving
- Assist in monitoring and tracking the progress of client cases and updating relevant systems
- Contribute to the development and improvement of operational processes and procedures
- Handle incoming calls and respond to inquiries in a professional and timely manner
- Provide administrative support to the operations team as needed

**Requirements**:

- Bachelor's degree in a related field, such as business administration, international relations, or a similar discipline (preferred)
- Minimum of one year of experience in a similar operations role, preferably in the immigration or related industry
- Excellent communication skills in English, Hindi, and Punjabi (verbal and written)
- Strong attention to detail and accuracy in data entry and document management
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
- Strong organizational skills and ability to handle confidential information
- Problem-solving and analytical skills to assist with decision-making
- Ability to work independently and collaboratively as part of a team

If you have any additional questions, please us me know.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Ferozepur, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Counselling: 1 year (preferred)

**Speak with the employer**
+91 9687596875