Cre (Tele Calling)

Primary role of an ICRE in a service-marketing role is to increase job inflow into the workshop. There are 3 types of ICRE:

- ICRE- Appointment booking
- ICRE-Service marketing

ICRE-Concern resolution
- Good telephone etiquette and persuasive in nature.
- Should be alert and receptive.
- Must be very organized professional.

Good computer skill on MS Excel, Word and Power Point
- Stationed at back office - reporting to CRM.
- Generate enough business at workshop for optimal utilization of shop floor / technician through appointment booking.
- Increase productivity and revenue by doing service marketing activities as per guidelines.
- Send service reminders to customers
- Call loyal and lost customers for dealership events as per contact calendar.
- Conduct customer events / activity at dealership.
- Sell insurance renewals, offers value added products and accessory package

RM/ SA wise CCCF management

**Salary**: ₹8,000.00 - ₹11,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Raigarh, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9826008846
- Health insurance