Tellecaller

A telecaller job involves interacting with customers or potential clients via phone calls to promote products or services, gather information, or provide customer support. They act as the voice of the company, building relationships and resolving issues to drive sales or build leads. Here's a more detailed look:Key Responsibilities:

- **Making outbound calls**:Telecallers reach out to potential or existing customers to promote products or services, generate leads, or follow up on previous interactions.
- **Handling inbound calls**:They answer customer inquiries, resolve complaints, and provide assistance.
- **Building rapport and relationships**:Telecallers strive to establish connections with customers, building trust and fostering positive interactions.
- **Using persuasive techniques**:They may need to use persuasive communication skills to convince customers to purchase products or services.
- **Following scripts and procedures**:Telecallers often follow established scripts and guidelines to ensure consistency and professionalism.
- **Maintaining accurate records**:They document call details and customer interactions to track performance and improve processes.

Skills Required:

- **Strong communication skills**:Effective verbal communication is crucial for building rapport and conveying information clearly.
- **Active listening**:Telecallers need to understand customer needs and concerns.
- **Empathy and patience**:They should be able to handle diverse customer personalities and resolve issues calmly.
- **Sales and persuasion skills**:Some telecalling roles involve sales, requiring the ability to persuade customers to take action.
- **Problem-solving skills**:They need to be able to find solutions to customer inquiries and complaints.

**Job Types**: Full-time, Permanent, Fresher, Volunteer

Pay: Up to ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Commission pay
- Performance bonus

Work Location: In person

Application Deadline: 12/05/2025
Expected Start Date: 01/05/2025