Relationship Officer

3 days ago

Andhra Pradesh, India Mintskill HR Solutions LLP Full time

Relationship management of VRM mapped customers CAT-C customers (RV range>=50k up to 2Lac) Interact mapped customers for Deepening, X-sell, Service activation etc.
- Meetings on the leads generated through VRMs at CEC (Customer ExperienceCentre), Campaigns etc. to ensure conversion/s.
- Self calling and meeting of D category and Vrm mapped customers from RV(50K to 1 lac)
- Source multiple products in t for ensuring rough VRM leads, D category and self conversions
- customer stickiness and category upgrade.
- Acquisition, X-sell of business & Service activations to existing customers
- Explain all the Facilities of the Bank in Form of Demonstration both online / offline
- Enroll the customer for the services which would be useful for him
- Handle customer service requirements like account opening, Trinity account opening, liability product selling, liability on product features, Cheque book issuance.
- Speed and efficiency of service given
- Sales targets for banks and investment products.
- Deepening & Cross-sale of bank products - Liabilities, Assets & TPP
- Customer acquisition from Family Household & referrals.
- Have higher NPs scores

Graduate/Post Graduate in any stream with at least 1 year experience in banking/finance Must be energetic, confident and go-getter.

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