Seller Operation Agent(Blended Process)@jaipur

1 week ago

Jaipur, India Etsy Full time

**Designation**:

- Seller operations Agent (Blended Process)
**Working Days** - Five (Saturday
- Sunday Fixed off)
**Timings**:

- 9:00 AM to 6:00 PM / 12:30 PM to 8:30 PM (rotational as per process)
**Salary**:

- 25K CTC plus additional benefit in the form of Bonus/Incentives (based on the performance).
**In-hand salary**:

- 20,943/
- **Perks
- **Breakfast and Lunch provided.

**Selection Criteria**
- Fresher can also apply.
- A positive and “people first” attitude. You take on new challenges with a smile, even under pressure.
- Experience with support software and CRM tools would be preferred.
- Confidence in user education and sales.
**Interview rounds**:
**Note
- Written assignment could be an elimination round.**

**About the Role**
- You will be responsible for working directly with the Seller Team. You will be responsible

for handling the end to end process from client acquisition till supporting Etsy sellers
- You will contribute to team effort by accomplishing related results as needed.
- You will work directly with their team leads and senior partners to provide feedback on

improving support experiences and agent processes.
- You will be responsible to handle queries or support potential Etsy sellers with their on boarding.

**About You**
- You must be a graduate from a recognized University/College.
- You have a minimum one-year sales, technical, product, and/or customer support

experience.
- You are a computer savvy (knows their way around an e-commerce platform, able to use

a smartphone and laptop)
- Impeccable communication and confidence in written interactions (English). You can

interject your personality when communicating without sounding unprofessional.
- A positive and “people first” attitude. You take on new challenges with a smile, even

under pressure.
- Strong organization skills with a fine-tuned attention to detail. You manage your time well
- Experience with support software and CRM tools would be preferred.
- Confidence in user education and sales.

**Salary**: ₹20,943.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
no

Ability to commute/relocate:

- C-4, RIICO Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer support: 1 year (preferred)

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